Tessa Wilson

Dedicated PSW with 14+ years delivering compassionate, client-centred care across dementia, palliative, surgical recovery, and oncology settings. Proven track record maintaining 100% medication compliance, zero safety incidents, and consistently enhancing resident dignity and independence.

Personal support worker - Villa Colombo - Vaughan, Canada

(2021-06 - 2026-02)

Provided compassionate personal care to clients with diverse needs, ensuring their daily living requirements were met efficiently and with dignity. Developed individualized care plans, which improved client and enhanced overall wellbeing through tailored support. Assisted clients with mobility and personal hygiene tasks.

Coordinated with healthcare professionals to monitor and adjust care strategies, helping to reduce hospital readmission for chronic illness patients. Trained new staff on best care practices, which helped maintain a high standard of service and contributed to a more cohesive team environment.

• Delivered personalised daily care to 10+ elderly residents, achieving 100% medication compliance and zero workplace accidents
• Monitored vital signs and flagged health changes promptly, reducing adverse and emergency incidents during tenure
• Liaised between healthcare teams and families, improving communication flow and contributing to stronger care outcomes

Personal support worker - Amica - Brampton, Canada

(2019-06 - 2021-04)

• Provided person-centred daily care including mobility assistance, medication monitoring, and meal intake/output tracking
• Maintained safe environment by enforcing fall-prevention protocols, equipment cleanliness, and hazard identification
• Participated in emergency drills and recreational programming, supporting resident wellbeing and care-home compliance

Personal Support Worker - Agta - Mississauga, Canada

Cleaning- light cleaning, dusting, laundry and cooking. Prepare meal, Bathing and grooming.

• Delivered personal care, mobility transfers, and therapeutic exercises, reducing fall incidents and improving client comfort
• Monitored and reported vital sign changes to charge nurse, enabling early intervention for at-risk clients
• Maintained accurate written and digital documentation to support continuity of care and timely medical decisions

Personal Support Worker-Diploma

Medical Laboratory Assistant- Diploma