Teta Ornella

Being an extrovert enabled me to connect with people in a way that I can be helpful and understand their needs. With a three year plus experience in the service industry, I am more eager to learn even more.

AVIA ALBERT THOMAS (LYON FRANCE) 2019-2020 AUGUST

• Managing a team of 4 people
• Handling customers' complaints and ensuring their satisfaction.
• Overseeing all the financial movements within the institution
• In charge of all the marketing materials of the station(point of sale)

2021(JANUARY)-2022(JUNE)

RECEPTIONIST

• Receiving and attending customers
• Recording reservations/bookings
• Answering calls

2022(DECEMBER)-2023(APRIL)

RECEPTIONIST

• Answering calls and responding to emails
• Helping customers in booking rooms/making reservations
• Making sure that the reception area was always clean.

Bachelors degree in business with concentration in logistics.