The Hilton Colombo – Sri Lanka Front of house team member – 2018 to 2020
- Offer a good customer support.
- Welcome customers and offer menus.
- Depending on their preferences, provide ideas.
- Order food and drinks, and then serve them.
- Establish the table’s decor.
- Always keep the tables cleaned and organized.
- Delivering checks and gathering money.
- Greet visitors with warmth and friendliness.
- Identifying their dietary and lodging needs.
- Control the seating chart and seat guests.
- Observes dining activity in restaurants to evaluate seating and traffic movement.
The Grand Kandyan Hotel – Sri Lanka Assistant head chef – 2020 to 2022
- Assist in prepping and making sauces to prepare food items.
- Support the management of kitchen activities on a daily basis.
- By carefully handling food and making sure it is sorted correctly, maintain cleanliness with food sanitation laws.
- Making the order list.
- Restocking the things needed for the day.
- Making presets if needed.
- Confirming the menu of the day with the head chef.
Popeyes Louisiana Kitchen – Vaughan Cashier – 2023 March to Present
- Greeting and welcoming customers.
- Processing returns, refunds, and resolving customer complaints.
- Unloads and stock Inventory items as needed.
- Provide a prompt and friendly service to customers in a way that will exceed customer expectations and ensure customer satisfaction.
- Cash management.
- Managing POS cash register.
- Preparing and packing food and drink Products.
- Processing Orders.
