Thevia D. Danvers

Motivated Processing Supervisor with extensive experience in overseeing production activities and optimizing team performance. Proven track record of resolving operational issues and improving production timelines by implementing efficient workflows. Strong interpersonal skills ensure effective communication and collaboration with management and team members. Passionate about enhancing productivity and safety in the production environment.

Processing Supervisor - CARIBBEAN BROILERS - Hill Run, Saint Catherine

(2023-07)

Supervise production teams and coordinate daily activities to ensure timely output. Monitor and assess employee performance, addressing issues and providing support. Collaborate with management to resolve operational challenges. Ensure adherence to safety, quality, and production standards.

Customer Care Coordinator - CARIBBEAN BROILERS - 27 Waterloo Road Kingston

(2022-04 - 2023-07)

Respond to customer enquiries and provide information about the full range of products. Contact, collect and post customer orders on ROSS system. Record and resolve customer's complaint by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Executing daily reporting, order summaries, order shortages and allocations.

Production Assistant - NATIONAL PROCESSORS/ GRACE KENNEDY - Temple Hall, St Andrew J, Jamaica

(2015-11 - 2022-02)

Supervise production shifts and scheduling production workers for line assignments. Perform inventory management of raw material and finished goods as well as executing end of day finished goods reconciliation. Daily batch management of raw and packaging materials used in production. Create product requisitions and purchase orders and liaise with suppliers for orders and deliveries.

Bachelor of Science - Production and Operations Management - University of the Commonwealth Caribbean (2026)

CSEC Subjects - Oberlin High School (2011)