Pest Management Specialist - Pest Scene Investigations - Victoria, BC
(2017-01 - 2026-01)
- Managed pest control services for residential, and commercial clients across Greater Victoria.
- Inspect, identify, and resolve pest issues with customized, effective solutions and preventative strategies.
- Identified product and annual service contract sales opportunities to expand revenue streams and ensured customer retention.
- Build long-term client relationships through exceptional service and responsiveness.
- Consistently grew client base through referrals and upselling maintenance programs.
- Acted as a trusted advisor to clients, improving satisfaction and fostering repeat business.
International Sales Manager - MHI Systems Inc - Nanaimo, BC
(2006-01 - 2017-01)
- Directed sales and operations of ergonomic material handling systems across Canada and the U.S.
- Built and maintained productive relationships with large healthcare, hospitality, and institutional clients.
- Led training sessions, developed standard operating procedures, and created training materials.
- Oversaw budgets, sales planning, and execution to consistently exceed sales targets.
- Secured $1.2M in sales in a single year, including a major contract with a healthcare group of 19 hospitals.
Pest Management Specialist - Orkin Canada - Victoria, BC
(1998-01 - 2006-01)
- Manage pest control services for residential, and commercial clients in the Mid Island Territory.
- Inspect, identify, and resolve pest issues with customized, effective solutions and preventative strategies.
- Identified product and annual service contract sales opportunities to expand revenue streams and ensured customer retention.
- Build long-term client relationships through exceptional service and responsiveness.
- Consistently grew client base through referrals and upselling maintenance programs.
- Acted as a trusted advisor to clients, improving satisfaction and fostering repeat business.
