Tim Reynolds

Results-driven leader with over 15 years of experience in pest management, and sales. Proven ability to build and lead teams, grow business through excellent customer service and sales. Strong communicator, commitment to safety, regulatory compliance, and achieving organizational goals.

Pest Management Specialist - Pest Scene Investigations - Victoria, BC

(2017-01 - 2026-01)

• Managed pest control services for residential, and commercial clients across Greater Victoria.
• Inspect, identify, and resolve pest issues with customized, effective solutions and preventative strategies.
• Identified product and annual service contract sales opportunities to expand revenue streams and ensured customer retention.
• Build long-term client relationships through exceptional service and responsiveness.
• Consistently grew client base through referrals and upselling maintenance programs.
• Acted as a trusted advisor to clients, improving satisfaction and fostering repeat business.

International Sales Manager - MHI Systems Inc - Nanaimo, BC

(2006-01 - 2017-01)

• Directed sales and operations of ergonomic material handling systems across Canada and the U.S.
• Built and maintained productive relationships with large healthcare, hospitality, and institutional clients.
• Led training sessions, developed standard operating procedures, and created training materials.
• Oversaw budgets, sales planning, and execution to consistently exceed sales targets.
• Secured $1.2M in sales in a single year, including a major contract with a healthcare group of 19 hospitals.

Pest Management Specialist - Orkin Canada - Victoria, BC

(1998-01 - 2006-01)

• Manage pest control services for residential, and commercial clients in the Mid Island Territory.
• Inspect, identify, and resolve pest issues with customized, effective solutions and preventative strategies.
• Identified product and annual service contract sales opportunities to expand revenue streams and ensured customer retention.
• Build long-term client relationships through exceptional service and responsiveness.
• Consistently grew client base through referrals and upselling maintenance programs.
• Acted as a trusted advisor to clients, improving satisfaction and fostering repeat business.

Certificate - Environmental & Occupational Health & Safety - University of Victoria (2017-01)

Diploma - Electronics Engineering Technology - DeVry Institute of Technology