Tony Gibbs

I have worked in a variety of positions that have exposed me to technical communications, software development and web development. I am an organized and innovative content specialist and technical writer with 10+ years of experience crafting both internal and user-facing documentation.

Technical Writer, Portfolio Plus Inc. (Co-op Position), Jan. 2023–Apr. 2023, Stouffville, ON

• Wrote user guides for financial banking applications using the Paligo single-source CMS.
• Tested documentation against evolving software, making necessary corrections to the documentation in an Agile development environment.
• Distilled video demonstrations of software into written tutorials.

Freelancer, Jan. 2017–May 2022, Ottawa, ON

• Performed a variety of short-term jobs and contracts including web design/development, photography, and photo restoration.

Web Developer, Blackline Systems (Contract), Jan. 2016–Dec. 2016, Ottawa, ON

• Developed responsive front-end interfaces using HTML, CSS, JavaScript, jQuery, WET and XML.
• Wrote user guides for proprietary software.
• Created and manipulated images using Adobe Photoshop and Illustrator.

Freelancer, Mar. 2013–Dec. 2016, Ottawa, ON

• Performed a variety of short-term jobs and contracts including web design/development, photography, and photo restoration.

Web & Multimedia Developer, Canadian Assoc. of Optometrists, Jan. 2008–Feb. 2013, Ottawa, ON

• Project managed the redevelopment of the association’s websites.
• Maintained and updated bilingual public and member websites using HTML, CSS, JavaScript, SQL and PHP.
• Administered and updated content on a WordPress-based blog, Ask an Optometrist.
• Created/manipulated images and graphics with Adobe Photoshop and Illustrator.
• Proofread The Canadian Journal of Optometry.
• Managed and proofread the association’s electronic newsletter, In Touch.
• Tracked traffic and statistics on association websites with Google Analytics.
• Advised senior staff about website content and UI/UX best practices.
• Managed member email communications and campaigns.

Break here due to return to school—see Education.

Owner/Manager, Digital FX Photo, May 2003–Sep. 2006, Ottawa, ON

• Did photography and photo restoration.
• Converted slides, negatives, and prints to digital

• Technical Writer Graduate Certificate (Graduated with Honours), Algonquin College, Ottawa, 2023
• Interactive Multimedia Graduate Certificate, Algonquin College, Ottawa, 2007
• Computer Science Diploma, Algonquin College, Ottawa, 1995