Tori McLean

Dynamic and reliable professional with a proven track record in high-volume retail and customer-facing environments. Expert at leveraging product knowledge to drive sales, maintaining organized storefronts, and delivering exceptional service under pressure. Highly adaptable with experience in regulated industries, ensuring strict compliance and safety standards while hitting performance targets.

Budtender at 7th Heaven

• Consultative Selling: Educated customers on complex product profiles (terpenes/THC levels) to ensure a tailored shopping experience.
• Merchandising: Maintained a clean, organized, and visually appealing workspace to enhance the customer experience
• Drove store revenue through strategic product upselling and personalized recommendations.

Front Team Member at Tim Hortons (2020-10 – 2021-09)

• Service Excellence: Provided high-level customer service in a high-velocity retail environment, managing rapid transaction cycles.
• Operational Safety: Ensured a safe environment for both team members and customers through proactive workspace upkeep.
• Compliance: Completed specialized training in food safety and workplace hazards to meet strict industry regulations.

Skilled Laborer at Theta Tts (2021-09 – 2023-03)

• Quality Assurance: Performed rigorous inspections to ensure all products met exact specifications before reaching the client.
• Target Driven: Managed consistent workflow across multiple stations simultaneously to meet and exceed production targets.

General Laborer at South Medic (2018-01 – 2020-10)

• Logistics & Organization: Managed high-volume inventory and organized specialized shipments for efficient delivery.
• Communication: Maintained constant reporting lines with supervisors to troubleshoot operational concerns and ensure smooth workflows.

High School Diploma – Innisdale Secondary School (2018)