Tshimanga Audrian

Bilingual professional (French/intermediate English) with over six years of experience in administration, customer service, sales, and education. Recognized for strong organizational skills, interpersonal ease, and the ability to work both independently and as part of a team.

Specialized Education Technician - École du Marais

(2026)

• Educational support for students with special needs
• Implementation of intervention plans
• Behavior management and crisis intervention
• Collaboration with educational teams
• Observation, follow-up, and writing of professional notes

Specialized Education Technician / Teaching Assistant - École de la Petite-Ourse

(2023-01 - 2025-12)

• Support for students with special needs
• Collaboration with teachers and school staff
• Behavior management and educational support
• Organization and follow-up of educational activities

Sales and Retention – Telecommunications Services - Distributel Communications

(2019-01 - 2022-10)

• Sale of residential services
• Customer loyalty and retention
• Achievement and surpassing of sales targets

Sales and Communication Agent - Bell Canada

(2016-05 - 2019-12)

• Promotion of Bell services
• Recruitment and training of new agents
• Customer service and commercial support

Computer Networks and Cybersecurity - Université du Québec en Outaouais (UQO)

Diploma - Business Administration – Administration and Marketing - Collège La Cité

Certificate - Journalism and Psychology - Université de l'Inde Académie

High School Diploma - General Education