Venus Gasatan

Over seven years of experience in the healthcare service industries and more than eight years in hospitality industries. Holds a Bachelor of Science in Hospitality Management. Fluent in English and Filipino with strong interpersonal and customer service skills.

Proficient in Microsoft Office (Word, Excel, Outlook) and familiar with documentation systems. Recognized for providing exceptional customer care and dietary. Demonstrates a positive attitude, teamwork, and adaptability in fast-paced, multicultural workplaces.

Consistently ensures accuracy, organization, and quality service through strong multitasking and problem-solving skills.

Dietary Aide - Ravines Alavida Lifestyle Retirement Home - Ottawa, ON

(2023)

• Prepare and serve meals according to residents’ dietary needs, restrictions, and preferences.
• Assist in meal preparation, tray setup, and dining room service.
• Inspect diet trays for accuracy and compliance with nutritional guidelines.
• Monitor residents’ eating habits and report any issues to manager/higher management .
• Maintain kitchen cleanliness and ensure compliance with food safety standards.

Medical Procurement Clerk - Almana General Hospital - Al Khobar, Saudi Arabia

(2016 - 2023)

• Managed procurement of medications and supplies for all hospital units.
• Prepared purchase orders and tracked deliveries to maintain adequate inventory.
• Negotiated pricing and delivery terms with suppliers and vendors across the country.
• Monitored medication stock levels, expiry dates, and product availability.
• Prepared invoices and coordinated with the Accounts and finance department for payment processing.
• Developed reports on drug usage and provided input for formulary updates.

Banquet Crew - Bistro Candon and Catering Services - Philippines

(2015 - 2016)

• Set up banquet areas, arranged tables, and ensured proper decoration.
• Served guests professionally during events and replenished food and beverages.
• Cleared tables, removed used dishes, and maintained event cleanliness.

Service Crew - Aloha Nui Hotel, Bar, Restaurant and Event Center - Philippines

(2012 - 2015)

• Greeted and served customers courteously while maintaining a positive attitude.
• Took orders, processed payments, and ensured customer satisfaction.
• Worked with kitchen staff to prepare and serve food following safety standards.
• Trained new employees and assisted in maintaining restaurant cleanliness.

Bachelor of Science - Hospitality Management - Ilocos Sur Polytechnic State College (2015)