Vergie Salve

Highly organized and detail-oriented BBA Graduate with a strong foundation in business operations, digital data tracking, and advanced technical training as a Medical Office Administrator. Proficient in Med Access EMR for patient charting, appointment scheduling, task management, and medical billing. Combines extensive customer relations and supervisory experience with local hospitality operations to handle complex clinic administration and clinical support safely.

Fully trained in universal precautions, WorkSafeBC compliance, and provincial privacy protocols (PIPA). Eager to leverage exceptional administrative skill and hands-on medical training to excel as a Medical Office Administrator / Clinic Coordinator.

Operations Associate (Casual) at Civic Hotel Autograph Collection (2024-04 – Present)

• Managed and updated digital inventory logs for premium hotel amenities and chemical supplies, successfully preventing operational shortages.
• Maintained continuous communication with multi-departmental teams to track facility readiness and log repair deficiencies.
• Ensured 100% compliance with local safety standards (WorkSafeBC and WHMIS) regarding material handling and office environment hazards.

Cashier Assistant & Inventory Clerk at Henlong Asian Grocery Store (2023-06 – 2024-04)

• Maintained high-accuracy daily data logs for store inventory tracking, cross-referencing physical stock with digital database counts.

Store Supervisor at HashWash Laundromat Lounge (2019-10 – 2023-05)

• Directly oversaw daily storefront and office operations, implementing standardized operating procedures (SOPs) to ensure peak service efficiency.
• Developed and managed weekly shift schedules and payroll hours for support staff, optimizing operational coverage.
• Acted as the primary liaison for supply vendors, managed procurement orders, and verified incoming invoices.
• Handled complex client inquiries and resolved service issues promptly, maintaining a 95%+ satisfaction rating.

Medical Office Administration Certificate in Medical Office Administration – DEA Canadian College (2026-10)

Bachelor of Business Administration (BBA) in Marketing – Acsenda School of Management (2025-12)

Bachelor of Science in Hospitality Management – Asian College of Technology (2009-10 – 2015-10)