Vianee Hernaez

Seeking a position that offers lots of opportunities, which allows me to utilize my skills, as well as gaining further experience while enhancing the organization's productivity and reputation.

Desk Manager - Healflow Wellness - 49 St. Clair Avenue W, Toronto, ON

(2023-08)

• Managed client scheduling, handled phone and email correspondence, processed payments, and maintained accurate client records, ensuring smooth daily operations and exceptional administrative support for the clinic.

Barista - Starbucks - 170 Rimrock Avenue, Toronto, ON

(2021-09 - 2026-04)

• Provided exceptional customer service by preparing high-quality products, maintaining a clean workspace, and fostering a positive atmosphere for customers, ensuring a memorable experience.

Supervisor - Booster Juice - 12 St. Clair Avenue E, Toronto, ON

(2020-10 - 2023-02)

• Supervised daily operations, trained and mentored staff, ensured quality service and product standards were met, and managed inventory to optimize efficiency and customer satisfaction.

Front Desk - Kidcrew Medical Clinic - 1440 Bathurst St, Toronto, ON

(2019-09 - 2021-03)

• Coordinated appointment scheduling, assisted with patient intake and documentation, managed phone and email communication, and supported office operations, and ensured efficient administrative processes.

Honors in Bachelors Of Science - Science - Toronto Metropolitan University (2021-09 - 2026-06)

Minor - Criminology - Toronto Metropolitan University (2021-09 - 2026-06)

Minor - Chemistry - Toronto Metropolitan University (2021-09 - 2026-06)

High School Diploma - Marshall McLuhan Catholic Secondary School (2017-09 - 2021-06)