Victoria Dasilva

Made and served hundreds of beverages/products per day with speed, quality and consistency Memorized all menu items and seasonal products to assure each request was accurate. Maintained espresso and cold beverage machinery, tea brewers and other equipment.

Team Member/Supervisor/Production Baker at Tim Hortons (2013-08 – Present)

• Made and served hundreds of beverages/products per day with speed, quality and consistency
• Memorized all menu items and seasonal products to assure each request was accurate.
• Maintained espresso and cold beverage machinery, tea brewers and other equipment.
• Increased sales by prioritizing customers' needs in a professional manner.

Front Counter Server and Cashier at Coffee Way Donuts (2019-12 – 2023-05)

• Provided service and assistance in preparation of products and beverages with speed, quality and consistency.
• Prioritized customers and efficiently provided friendly and accurate service.
• Maintained cleanliness throughout the store and ensured product quality is up to standards.

Collision Counsellor at Accident Support Services LTD (2023-01 – 2024-07)

• Assisting members of the Kingston community in reporting collisions.
• Responding to telephone inquiries, greeting visitors, and interviewing drivers.
• Collecting information, taking photographs, and filing accurate reports for police, insurance companies, and the Ministry of Transportation.

Full Time Police Foundations Program in Police Foundations – St. Lawrence College (2021-01 – 2022-04)