Victoria Miraglia

Result-driven professional with extensive experience in retail sales and beauty consultation. Passionate about driving sales, exceeding goals, learning, and educating.

Beauty Advisor at Sephora (2023-01 – Present)

• Completes ongoing training about products, safety measures, and diversity in the workplace
• Receives process-driven direction well and applies feedback to meet store goals and exceed personal sales goals consistently
• Maintains excellent customer service and communication with colleagues and clients
• Maintains excellent product knowledge regarding skincare, makeup, haircare, and fragrance
• Works closely with clients to assess skin needs and find suitable products
• Supports in operational roles including shipment organization, SKU searches and product placement per graphic plans

Style Advisor at Aritzia

• Determined clients' needs with product knowledge
• Consistently met daily personal and store sales goals through balancing strict KPI requirements
• Developed professionalism in the workplace and the ability to speak clearly and concisely to the client's needs
• Worked with multiple clients at a time and delivered excellent service to ensure client satisfaction
• Consistently found thoughtful product combinations pertaining to the clients' wants and needs
• Built a loyal and lasting personal client base through people skills and client consideration

Paralegal Diploma – Durham College

Bachelor of Arts – Toronto Metropolitan University