Supervisor / DECE / Cook / Acting Centre Director - Muskoka Lakeland Childcare - Muskoka, ON
(2024-03 - 2026-05)
- Led full day-to-day operations of a licensed childcare centre in Supervisor, Assistant Director, and Acting Director capacities
- Supervised, mentored, and supported staff through scheduling, coaching, and performance management
- Recruited, interviewed, onboarded, and trained new educators and support staff to build a high-performing team
- Ensured compliance with Ministry of Education licensing regulations and policies
- Managed enrollment, waitlists, and subsidy coordination
- Supported children with behavioral and developmental needs using individualized strategies
- Built partnerships with external agencies and community organizations
- Assisted with budgeting, funding allocation, and operational planning
- Oversaw health & safety standards, inspections, and centre maintenance
- Managed purchasing of supplies and program resources
- Implemented play-based, inclusive programming aligned with provincial frameworks
- Led operations during critical incidents and serious occurrences
- Served as primary point of contact for families, handling inquiries, concerns, and conflict resolution with a focus on full issue resolution
- Managed high-volume communication through phone, email, and in-person channels while maintaining professionalism and efficiency
- Oversaw enrolment, subsidy coordination, and funding allocation, ensuring accuracy and attention to detail in financial-related processes
- Supported families with complex needs by identifying solutions and connecting them with appropriate services
- Maintained compliance with Ministry regulations, demonstrating strong attention to policy and procedure
- Maintained strong relationships with Ministry of Education, SMDHU, Community Living, District of Muskoka
Environmental Service Aide - South Muskoka Memorial Hospital
(2023-10 - 2024-03)
- Maintained infection prevention and control standards including isolation and terminal cleaning
- Ensured safe, sanitized patient environments
- Managed supplies and supported operational cleanliness
Executive Household Manager / Housekeeper - Private Estate - Port Carling, ON
(2022-05 - 2023-06)
- Managed household operations including vendor coordination and maintenance scheduling
- Maintained organization, inventory, and high presentation standards
- Prepared property for arrivals and departures
Executive Assistant / Household Manager - Private Estate - Muskoka, ON
(2020-01 - 2021-08)
Managed daily household operations for a private residence while maintaining strict confidentiality.
- Coordinated calendars, appointments, travel arrangements, and service providers
- Supported childcare routines, scheduling, and daily household organization
- Managed errands, purchasing, inventory control, and household budgets
- Performed administrative duties including correspondence, record keeping, and document management
- Scheduled vehicle maintenance, repairs, registrations, and insurance renewals
- Coordinated contractors, vendors, and property maintenance services
- Maintained discretion and professionalism in accordance with a Non-Disclosure Agreement (NDA)
Owner / Operator - Travers Cleaning & Maintenance - Muskoka, ON
(2017-09 - 2025-01)
- Owned and operated a full-service cleaning and maintenance business
- Managed client relations, scheduling, and service delivery
- Performed property inspections and ensured service quality
