Licensed Realtor - Intercity Realty Inc., Brokerage - Vaughan, ON
(2020-11)
Trade Name: Binny Arora
- Proactively generate, qualify, and convert leads into active buyers and sellers by providing high-touch, tailored real estate services.
- Skilled in guiding clients through the entire transaction process—from property search and market analysis to negotiation and closing.
- Work closely with 25+ top builders across Ontario, offering clients exclusive access to pre-construction and new development opportunities.
- Possess in-depth knowledge of the Ontario real estate market, including demographics, development trends, and behind-the-scenes builder practices.
- Specialize in new home sales, including site-specific knowledge, builder incentives, and client education on upcoming communities.
- Leverage market insights to match clients with ideal investment or residential properties while delivering exceptional service and satisfaction.
- Maintain strong ethical standards and client-first approach, building long-term relationships based on trust and performance.
Transit Bus Operator - Toronto Transit Commission
(2014-09 - 2019-11)
- Respond quickly to interruptions in service such as road work, equipment failure, and employee absences.
- Provide information to customers with respect to fares, service routes and schedules, short-turns, delays, diversions etc.
- Responsible for treating passengers and employees with respect and dignity.
- Ensure the needs of passengers with disabilities are accommodated.
- Familiar with the TTC Safety policy- Work safe home safe.
- Aware of public disability accommodation and accessibility requirements.
- Work schedule that includes various shifts: nights, split shifts, and weekends, holidays and with various off days.
- Manage daily Bus operation for complex Toronto Transit system in an effective and efficient manner.
- Represent company brand with poise, integrity, and positivity.
- Knowledge of operating regulations including scheduling, service adjustment, and emergency operating procedures.
Delivery driver - Lumar Fire Protection
(2013-08 - 2014-09)
- Pick up orders from suppliers.
- Deliver material to different project sites throughout Ontario.
- Keep track of sent Equipment to different sites and sub-contractors.
- Follow instructions of Procurement manager in performing functions.
- Pickup equipment as soon as available to bring back to company.
- Help in stock Inventory at work shop.
- Perform all other duties as needed in emergency situations.
Customer Service Representative - Scotiabank
(2013-05 - 2013-08)
- Interact face to face with customers.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Process orders, forms, applications and requests.
- Direct requests and unresolved issues to the designated resource.
- Manage customer accounts.
- Record details of inquiries, comments and complaints.
- Record details of actions taken.
- Prepare customer activity reports.
Customer Service Officer - UAE Exchange - Toronto, ON
(2011-03 - 2013-03)
- Book and confirm Foreign Exchange transactions and handle customer enquiries by phone.
- Execute Bank Transfer Wire Transactions and (Instant) Xpress Money transfer.
- Cold calls to generate appointments and increase transactions.
- Collect necessary documentation from clients and following internal compliance processes.
- Provide account services to customers, including a full range of the company's retail services.
- Plan Marketing strategies and adherence to the company policies.
- Weekly Update on Front-end responsibilities in the continual promotion of products and services.
- Provide guidance and assistance in training of front-line staff.
Customer Service Representative - Scotiabank Theatre
(2008-11 - 2011-12)
- Provide excellent customer service at front counters.
- Assist for customer queries and get it resolved as soon as possible.
- Examine and inspect stock items, reporting any damage to Managers.
- Keep records on the use and/or damage of stock or stock handling equipment.
- Transact inventory movements using inventory control system.
- Monitor equipment and report problems to Managers.
- Perform other tasks as assigned.
- Provide sales assistance to other team members if needed.
- Perform cycle counts and Replenish flow line materials and receive completed devices.
Theft and loss prevention security guard - Indian Kitchen King and Puja hut
(2010-02 - 2011-12)
- To ensure store security by making daily patrols of the facility, validating doors and showcases are secure and functioning properly.
- Make external arrests when necessary.
- Investigate instances of financial and physical shrink and communicate findings to Store Leadership and in cases of an internal case matter communication to the Market Loss Prevention Manager first.
- Support store evacuation procedures in case of fire or other emergencies.
- Conduct/Support investigations as assigned including, but not limited to, instances of internal theft and/or dishonesty, matters relating to external organized retail crime.
- Other responsibilities may be added to this position as the needs and requirements of the Company increase.
