Vinojeith Varathan

Financial services professional specializing in Estates and Registered Products within mutual funds and personal banking. Experienced in risk management, regulatory compliance, and client-focused solutions, with a track record of managing sensitive information with precision and integrity.

Senior Administrator at RBC Investor & Treasury Services (2021-12 – Present)

• Managed ~400 monthly transfer requests for registered products, streamlining regulatory processes and achieving a 40% faster turnaround time.
• Oversaw mutual fund estate requests, ensuring compliance with estate laws, tax requirements, and mutual fund regulations.
• Monitored income and locked-in mutual fund accounts for 100+ dealers, maintaining CRA and provincial compliance standards.
• Assisted with tax amendments, backdating, and account adjustments for estates and registered products.
• Advised dealers on estate guidelines and probate requirements, identifying and mitigating risk for high-risk accounts (~10%).
• Handled administrative and exception requests from external financial institutions across RRIF, LIF, RLIF, LIRA, FHSA, TFSA, and RRSP accounts.

Company Owner at ShieldCan Inc. (2020-04 – 2021-12)

• Launched and operated a PPE company during COVID, servicing pharmacies and businesses across North America, generating over $1M in revenue in the first year with consistent month-over-month growth.
• Managed marketing, lead generation, procurement, and timely product delivery in a rapidly changing market.
• Oversaw bookkeeping, licensing, and regulatory compliance, adapting to evolving COVID-related rules.
• Collaborated with co-founder and sales team to scale operations efficiently.

Operations Officer at TD (2018-04 – 2020-04)

• Managed estate-related banking matters, ensuring proper disbursement of deceased clients' funds according to wills and regulatory requirements.
• Applied expertise in trusts, probate, AML/KYC, and risk management to mitigate potential exposures and ensure compliance.
• Worked closely with lawyers, trusts, and government agencies to navigate complex estate and tax regulations.
• Administered RRSP, RESP, RDSP, TFSA, MFS, and securities accounts, issuing accurate tax documentation to the CRA.
• Supported branches and clients with specialized estate inquiries, enhancing service and compliance.
• Developed a comprehensive training module to streamline onboarding and knowledge transfer for new hires.

Account Administrator at CompuCom (2015-09 – 2017-05)

• Managed account administration for 20,000+ users across four major Toronto hospitals (Toronto General, Princess Margaret, Toronto Western, Toronto Rehabilitation), ensuring compliance with strict 24-hour SLA.
• Proficient in Active Directory, Office 365, and Mobile Device Management (MDM); handled account creation, deactivation, permissions, data transfers, distribution lists, calendars, and troubleshooting escalations.
• Participated in large-scale Office 365 and MDM rollouts, enrolling thousands of users while maintaining daily operational support.
• Investigated escalated IT issues, coordinated with relevant teams, and provided direct support to frustrated users, ensuring minimal disruption to patient care.
• Adhered rigorously to information security standards, safeguarding confidential patient data.
• Developed training guides and instructed new service desk agents on advanced troubleshooting, process efficiency, and best practices.

Bachelor of Arts (BA) in Political Science and Government – Western University (2010-01 – 2015-12)

Certificate in Data Analytics – BrainStation (2023-01 – 2023-12)