Wilmer Pedraza

Computer Hardware Technician

Talent

Brampton, OntarioMember since August 19, 2024

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About

Enthusiastic Software Developer with 5+ years of experience in developing web applications and backend systems with three web systems in production. Ensuring peak performance and resolving user frustrations are my specialties. With a strong focus on MS-Windows and Linux Ubuntu operating systems. I possess the expertise to diagnose, troubleshoot, repair hardware and software issues. Looking for an opportunity that allows me to contribute my skills and knowledge to the success of the company.

Experience

IT Technician and Software Developer Apr 2016 – May 2024

System C - Bogota, Colombia.

Provide technical support for over fifty users, ensuring prompt and effective resolution of hardware, software, and network issues.
Manage and maintain computer systems, including installation, configuration, and upgrades of hardware and software.
Troubleshoot and repair desktops, laptops, printers, and other peripherals.
Implement and maintain network infrastructure like access points.
Conduct regular system backups and recovery operations, ensuring data integrity and availability.
Collaborate with the IT team to develop and implement security protocols and procedures to protect company assets.
Train and support staff in using various software applications and technology tools.
Develop PHP systems and deploy web pages to local companies.

Junior Software Developer Jan 2012 - Apr 2014

Reuse Technology - Bogota, Colombia.

Collaborate with designers and senior developers to translate design mock-ups into functional web pages using HTML5, CSS3, and potentially a Bootstrap.

Implement interactive elements and user interfaces using JavaScript libraries like jQuery.
Ensure responsiveness of web pages across different devices (desktop, tablet, mobile).

RELEVANT WORK EXPERIENCE

Computer assembly technician Dec 2011 – Jan 2012

PC Smart - Bogota, Colombia.