Wishmi De Soysa
HR professional with 3+ years of experience in recruitment coordination, candidate screening, onboarding and offboarding, employee relations, HR data analysis, workforce reporting
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About
HR professional with 3+ years of experience in recruitment coordination, candidate screening, onboarding and offboarding, employee relations, HR data analysis, workforce reporting and employer branding. Skilled in recruitment and selection, managing applicant follow-ups and supporting a positive candidate experience. Experienced in maintaining and analyzing employee data, preparing HR reports and using workforce insights to support HR decision-making.
Strong background in implementing employee engagement and workplace culture initiatives through recognition programs, employee experience audits and HR process improvement projects.
Experience
HR Assistant - Full-Time Remote at TorontoJobs.ca (2025-09 – 2026-01)
- Managed full-cycle recruitment for assigned vacancies and large-scale campaigns, including sourcing strategy, recruitment marketing, job postings, selection models, candidate assessments, compensation negotiation, offer management and onboarding.
- Conducted candidate interviews through 'Guhuza' platform and assessed candidate fit for client requirements contributing to a 22% increase in client to candidate matching and strengthened platform goal of connecting qualified talent with employers.
- Built and maintained talent pipelines to enhance candidate quality and streamline the recruitment process through NPA Worldwide.
- Led regional talent market research across Austin, Buffalo, Cleveland and Toronto to analyze hiring patterns for recruitment opportunities.
- Executed monthly employee audits to review experience, identified performance gaps and developed KPIs based on the findings.
- Attended in-person job fairs, engaged and conducted live interviews directly with candidates and networked with recruiting firms to strengthen talent outreach.
- Completed co-op and HR-related paperwork such as data entry, record keeping, reporting and assistance with compliance.
Human Resources Assistant - Permanent Full Time at Nem Lanka Logistics Sri Lanka (2020-10 – 2023-11)
- Managed employee records using Oracle Cloud HCM ensuring data accuracy for future workforce planning.
- Responded to ad hoc reporting and data requests from business stakeholders.
- Managed end-to-end recruitment activities across multiple job types, working with hiring managers to understand workforce needs and support ongoing staffing plans.
- Sourced candidates through a mix of job boards, referrals and direct outreach to maintain steady candidate pipelines and reduce time-to-fill.
- Developed recruitment strategies across 15+ requisitions for logistic roles, yielding a 25% enhancement in candidate suitability
- Analyzed workforce data to identify future staffing gaps and coordinated with hiring managers to determine acquisition needs, drafted and posted openings to support timely recruitment.
- Evaluated employee engagement and satisfaction data to identify trends, patterns and generated visual insights using Power BI to support data driven decision making.
- Analyzed and interpreted exit interview data to identify recurring trends in turnover and workforce patterns and implemented strategies.
Human Resources Intern - Contract Full Time at MAS Holdings (2019-06 – 2020-01)
- Served as the first point of contact for Employee Relations to a designated group of employees to support their day-to-day inquiries, payroll concerns and grievances.
- Led employee engagement activities and initiatives to encourage employee recognition and to increase employee participation.
- Conducted departmental and employee appraisal processes to assess performance, recognize achievements, identify needs for improvement and supported employee performance goals.
- Handled payroll related inquiries from employees and followed up with the HR team to address and resolve concerns.
- Coordinated background checks, collected documents and issued offer letters, streamlining onboarding and ensuring timely hiring completion
- Demonstrated on – site coordination on quarter and annual factory events, managing arrangements which contributed to 25% increase in employee engagement.
Education
Post Graduate Certificate in People Analytics – George Brown Polytechnic College (2025-01 – 2026-01)
Post Graduate Certificate in International Business Management – Niagara College Canada at Toronto School of Management (2024-01 – 2024-08)
Bachelor of Science with Honours in Business and Management Studies – Cardiff Metropolitan University (2019-10 – 2020-01)
Certificate Course in Human Resource Management (CCHRM) – Chartered Institute of Personnel Management (2017-01 – 2017-05)
