Yahya Mohamed

Security Oversight: Proven Track Record of implementing and enforcing security protocols, contributing to a safe and secure environment.

Preventive Measures and Coordination: Identified and assisted in establishing preventative measures and protocols to enhance protection and efficiency.

Incident Management: Skilled in incident response, ensuring situations are effectively managed, and coordinated resolutions with responsible parties to achieve proper outcomes.

Security Guard - Regal Security Inc. - Toronto, ON

(2020-09 - 2026-03)

• Performed regular area patrols and inspections of the site infrastructure and equipment, report any hazards, deficiencies, etc. to ensure safety
• Timely response to emergency situations and calls to service (service calls, medical emergencies, disturbances, rule violations, building issues, etc.)
• Address any complaints with diplomacy and document reports and incidents. Maintained communication with Supervisors and Property Managers.
• Provided outstanding and personalized customer service as a front line representative of Regal Security
• Acted as Regal's day to day point of contact for our individual client and field staff inquiries

Ontario Secondary School Diploma - Danforth Collegiate and Technical Institute (2020)