Ontario Works Caseworker (Full-Time) at Ontario Works (2024-07 – Present)
- Manage high-volume client interactions in a fast-paced, deadline-driven environment
- De-escalate complex and high-stress situations while maintaining professionalism
- Provide client-focused service and resource coordination across diverse populations
- Maintain accurate documentation and handle sensitive information with discretion
Server at Rec Room Roundhouse (2026-05 – 2026-08)
- Deliver high-volume, guest-first service in a large-scale entertainment and dining venue
- Manage full-cycle table service across a fast-paced, high-traffic floor
- Maintain composure and efficiency during peak shifts in a seasonal, team-based service model
Server at Miracle – Holiday Pop-Up Bar (2025-11 – 2026-01)
- Delivered high-energy, guest-first service in a fully booked, reservation-only environment
- Maintained composure and efficiency during high-volume peak shifts
- Contributed to team-based service model within a tip-pool structure
Server at Anejo (2023-07 – 2024-07)
- Maximized guest experience and restaurant profitability by creating a welcoming environment
- Delivered prompt and accurate service, ensuring guest satisfaction
- Followed health and safety standards and company policies
- Communicated with management regarding operational needs and guest experiences
Server at The Ballroom (2023-03 – 2023-07)
- Provided attentive service in a high-volume dining and entertainment venue
- Managed full-cycle table service, including upselling and efficient closeout
- Supported onboarding and training of new staff
Server at The Parlour Restaurants (2018-09 – 2020-04)
- Delivered personalized service across a multi-location upscale casual dining group
- Increased per-table revenue through consistent upselling
- Maintained strict health, safety, and food handling standards
Barback / Bottle Service Support at Love Child Social House (2018-03 – 2018-09)
- Supported bartenders and bottle service staff in high-volume nightlife setting
- Maintained bar organization, stock levels, and service flow
Barback at Hunters Landing (2017-08 – 2018-03)
- Assisted bartenders during peak service
- Built foundational bar and front-of-house experience
Community Shelter Worker at Homes First Society (2022-06 – 2025-01)
- Delivered frontline support in high-pressure shelter environment
- De-escalated conflicts and supported individuals in crisis
- Coordinated services and referrals to community and government resources
