Yasmine Monesson

Bilingual customer service professional with 4 years of experience in fast-paced service environments, including food, retail, and office settings. Passionate about creating welcoming customer experiences through strong communication, beverage preparation, and attentive service. Skilled in building customer connections, supporting team goals, and adapting quickly in dynamic café environments.

Barista at Starbucks (2025-06 – 2026-04)

• Prepared espresso beverages and customized drinks while maintaining quality standards
• Delivered excellent customer service by creating welcoming experiences for guests
• Managed high-volume orders while maintaining speed, accuracy, and efficiency
• Maintained cleanliness, food safety standards, and organized workstations

Server at African Grills (2022-08 – 2025-03)

• Provided friendly table service, took customer orders, and ensured guest satisfaction
• Handled cash payments, processed transactions, and balanced the cash register accurately
• Maintained a clean, organized, and food-safe service area

Barista at Tim Hortons (2021-07 – 2022-01)

• Prepared coffee, beverages, and food orders accurately and efficiently
• Operated POS systems and processed customer payments accurately
• Worked collaboratively with team members to ensure smooth daily operations

Bachelor of Arts – University of Ottawa (2029-04)

High school Diplomat – Franco Ouest (2025-06)