Yodit

Ensuring safety, communication, and a sense of belonging are high priorities Manage risks associated with participation in programs Setup and take down/cleanup of equipment used during programs

Youth Outreach Volunteer - YMCA

• Ensuring safety, communication, and a sense of belonging are high priorities
• Manage risks associated with participation in programs
• Setup and take down/cleanup of equipment used during programs
• Supervise unstructured group activities
• Engage with youth to build rapport within the branch community
• Youth mentorship and support
• Support for special events (if within availability)
• Nation-wide voter outreach
• Talking to voters on the phone
• Knowledge of policies and Canadian politics in general

Optician - Eye Care 4 U Optometry

(2023 - 2025)

• Assist patients with frame selection
• Process patient insurances
• Ensure accuracy of order placements by verifying lens details and frame size with patients
• Resolve patient issues with eyewear by making alterations such as heating frames to insure comfortable fits
• Assist doctor with pre-testing

Optical assistant - Bright view Optometry

(2019 - 2023)

• Pre test eye exams
• Remarkable ability to recommend specific lens
• Manage various amounts of insurances and proficient in office applications and software.

Optical assistant - Hakim Optical

(2019 - 2023)

• Background knowledge in types of lenses and frames needed for patient based on prescription
• Cut and fit lenses into frames
• Schedule and call patients for pickup

Switchboard Operator - The Fairmont Chateau Hotel Lake Louise

(2017-03 - 2019-09)

• Consistently offer professional, friendly and engaging service
• Process all external and internal calls either by redirecting calls or assisting the caller
• Take ownership of the caller's request and ensure follow up according to the hotel's standards
• Have a sufficient working knowledge of all departments, in particular Front Office and Engineering
• Maintain and monitor the switch board
• Serve as a liaison for Guests requiring information relating to all aspects of the hotel
• Handle and distribute faxes, voice messages and written messages for internal and external Guests
• Have full knowledge of the hotel's emergency procedures
• Follow department policies, procedures and service standards
• Follow all safety policies

Diploma - Optical Sciences - Northern Alberta Institute of Technology (2022 - 2024-04)

Certificate - Medical office assistant - Medicine Hat College (2018)