PC Express - Real canadian superstore(RCSS) - Airdrie, Alberta
(2023-01 - 2026-02)
- Picking and fulfilling customer orders by reviewing orders.
- Locating, preparing and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions.
- Give advice to customers and suggest products that meet their needs.
- Loading the already picked items to customer vehicle.
Customer service: Cashier and sales associate - All Mart & co. - Addis Ababa, Ethiopia
(2018 - 2022)
- Greeted customers as they entered the store and assisted them in finding products
- Answered customer phone calls and provided product information.
- Demonstrated product and service usage to help customers get the most from their purchases and promotions
- Provide assistance for customers with special products and billing requests
- Perform clerical duties such as checking inventories, ordering and sorting items
- Addressed customer complaints and dissatisfaction
- Worked as a team to complete tasks and supported each other to improve customer service
Sales person and customer service - Mobile sale and repair center - Addis Ababa, Ethiopia
(2017 - 2018)
- Greeted and acknowledged customers immediately with a smile
- Fulfilled customer orders accurately
- Made all drinks and foods tostandards
- Stayed informed on current specials, marketing campaigns and events
