Youssef Hammami

A well-organized and dedicated professional, adept at thriving both independently and collaboratively within a team. Seeking a stimulating role within a respected organization to leverage my technical and managerial competencies, fostering the organization's advancement while staying attuned to emerging IT trends. Bringing +20 years of extensive experience in systems administration and IT technology and providing adept technical support to users. Known for exceptional communication skills that facilitate translating business requirements into effective solutions.

Renowned for delivering outstanding technical support and customer service. Possessing comprehensive expertise in IT equipment installation, operation, and maintenance. Proficient in conducting needs assessments and recommending innovative hardware and software solutions.

Acclaimed for my analytical and problem-solving acumen, along with my collaborative spirit, initiative, and unwavering sense of responsibility.

Continuously driven to acquire new knowledge and skills.

Youssef Hammami’s IT System Administrator Portfolio

Introduction

Welcome to my portfolio! With over 20 years of experience as a Senior IT System Administrator, I have managed and optimized complex IT infrastructures, implemented robust security protocols, and ensured seamless operations for various organizations. This portfolio showcases a selection of my notable projects and accomplishments throughout my career.

Projects and Achievements

1. Infrastructure Overhaul at TD Bank (2018-present)

• Led a team in the complete revamp of TD Bank ‘s IT infrastructure, migrating from legacy systems to a modern virtualized environment.
• Implemented disaster recovery protocols that reduced downtime by 50%, ensuring business continuity during unforeseen events.
• Increased system performance by optimizing server configurations and network resources, resulting in a 30% reduction in response time.

1. Cybersecurity Enhancement at Bell Canada (2013-2014)

• Successfully fortified Bell Enterprises' security posture by designing and implementing an advanced firewall system and intrusion detection system.
• Conducted regular penetration testing to identify vulnerabilities and promptly addressed them, ensuring data integrity and preventing unauthorized access.
• Developed comprehensive security policies and conducted employee training, reducing security breaches by 40% within the first year.

1. Migration to Cloud Services for Bell (2015 -2017) & TD Bank (2019 & 2023)

• Oversaw the migration on-premises infrastructure to cloud-based platforms, resulting in a scalable and cost-effective solution.
• Designed a hybrid cloud setup to accommodate sensitive data while harnessing the benefits of cloud elasticity.
• Reduced infrastructure maintenance costs by 25% and improved accessibility for remote teams.

1. High-Availability Implementation at TD Bank (2018 - 2023)

• Architected and executed a high-availability setup for critical applications at TD Bank, minimizing downtime and ensuring 24/7 availability.
• Employed load balancers, redundant servers, and failover mechanisms, resulting in a 99.99% uptime rate.
• Recognized with the "IT Excellence Award" for the successful implementation, positively impacting business operations.

• Operating Systems: Oracle Solaris 9 ,10 & 11, Windows Server, Linux (Red Hat, CentOS, Ubuntu & Suse)
• Virtualization: VMware, Hyper-V
• Cloud Platforms: AWS, Azure
• Networking: Cisco, Juniper, LAN/WAN, VPN
• Security: Firewall configuration, Intrusion Detection/Prevention, Security Audits
• Storage: SAN, NAS, RAID configurations
• Scripting: PowerShell, Bash

• Red Hat System Administration II (RH134) , USA -2023
• Red Hat Enterprise Linux Automation with Ansible (RH294) , USA -2023
• Devops Training: Salt & Terraform, Canada, 2023
• VMware vSphere 7.0 (VMware ICM (Install, Configure, Manage) and VMware Optimize and Scale) Training :Cleveland Community
• College, North Carolina, USA - 2022.
• VMware vSphere 5.5 and 6.0: Install, Configure, and Manage : Cleveland Community College, North Carolina, USA -2016
• Sales Diploma -Council - College of Computer Science and Administration Verdun-Lasalle Montreal, Canada - 2013.
• Business Diploma - Council - College of Computer Science and Administration Verdun-Lasalle Montreal , Canada - 2012.
• Oracle Solaris 10: Tunis , Tunisia - 2010.
• Oracle Solaris Clutser: Tunis , Tunisia - 2010.

"Youssef’s deep understanding of IT systems and his ability to find efficient solutions to complex challenges have greatly contributed to our company's success." - Leyla, IT Team leader of TD Bank.

"In all my years working with IT professionals, Youssef stands out as one of the most dedicated and knowledgeable individuals I've had the pleasure to collaborate with." – Issam , IT Team leader at Bell Canada.

Bachelor's degree in Computer and Information Sciences : Quebec university: École de technologie supérieure (ETS) Montreal, Canada