Yuen Chun Ng

Business Analyst

Talent

Toronto, OntarioMember since July 14, 2023

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About

I have a hands-on experience in the field of business analysis as a business analyst co-op at FSRA. I have been working on different stages of the SDLC, including gathering business requirement, requirement analysis, delivering the requirements, UAT, and the deployment. Besides, I also have over 1 year of experience working in Auditing and Risk Advisory.

I conducted internal audit control and external audit for the company’s clients, where I worked with cross-functional teams to conduct the audit engagements. I have experience in delivering professional recommendations for business processes improvement, conducting fieldwork for audit engagements, and identifying errors and discrepancies in financial records.

I am eager to learn and willing to accept any challenge, therefore, I am pursuing a postgraduate certificate in Information System Business Analysis and eager to secure a full-time position to further develop my skills in the field of Business Analysis. I am proficient in technical skills such as data analysis, data visualization, project management, and RPA software, and I have a strong foundation in methodologies such as Agile and Waterfall SDLC. I also have excellent communication and project management skills, having successfully completed all audits within budget and on time.

I am dedicated to constantly improving my knowledge and skills to contribute to the success of any organization. I promise, I will strive to improve your business processes, financial reporting, and overall operational efficiency.

I am currently seeking an opportunity in the field of Business Analysis. Please feel free to contact me to discuss potential opportunities or to learn more about my background and experience. Thank you for your time!

Experience

Business Analyst Co-op May 2023 – Aug 2023

Financial Services Regulatory Authority of Ontario (FSRA)

• Assisted IT Business Leads in gathering, analyzing and documenting the business requirements and IT solutions in support of the development of business processes and practices
• Responsible for backlog management in Azure DevOps and requirement analysis through elicitation session
• Participated in User Acceptance Testing sessions to validate system functionality, identify and report any bugs or issues, and ensure that the final solution met the stakeholders' requirements
• Engaged with stakeholders to understand their requirements and collaborated with the development team to ensure alignment with the Software Development Life Cycle during the system upgrade of the Company's Pension Service Portal
• Actively collaborated with cross-functional teams, including developers, testers, and project managers, to facilitate smooth communication and timely resolution of any project-related issues

Payment Lifecycle Specialist Apr 2023 – May 2023

JPMorgan Chase & Co.

• Conducted independent analysis of client inquires received via Emails, Service Portal, and checks clearing to identify underlying business requirements and ensure timely resolution
• Developed and maintained effective stakeholder relationships with partner sites, resulting in quick resolution of checks clearing and improved client satisfaction
• Analyzed and conducted investigation on fraud activities and resolved wire and ACH investigations by tracing and recalling funds on a timely manner
• Processed real-time clearing and reconciled outstanding items to ensure accurate and up-to-date records, providing valuable insights for business decisions

Risk Advisory Associate Sep 2021 – Jul 2022

BDO Limited

• Delivered professional recommendations to improve company’s business processes, resulting in a 50% increase in efficiency and effectiveness
• Conducted fieldwork for audit engagements, including AML Compliance Reviews and Risk Assessments, Internal Audit Risk Controls, and IT Risk Control, resulting in a 100% compliance rate with regulatory requirements
• Demonstrated strong project management skills by organizing and prioritizing projects, leading to the successful completion of all audits within budget and on time
• Communicated audit findings to clients, leading to the implementation of recommendations that resulted in improved financial reporting and increased operational efficiency

Summer Assistant in Global Technology Solution Aug 2021 – Sep 2021

PwC

• Managed server maintenance and in-house IT assets and applications, resulting in a system setup for over 100 computers during the peak season
• Served as a consultant for the Company’s users to assess users’ needs and provide subject-matter insights, increasing efficiency and productivity by 30%

Audit Intern in Audit and Assurance Department Jan 2021 – Apr 2021

Grant Thornton International Ltd

• Demonstrated strong attention to detail and analytical skills to identify errors and discrepancies in financial records, resulting in a 100% accuracy rate in financial data review and analysis
• Facilitated the preparation of audit reports, including documentation of audit procedures and findings, which resulted in a 60% reduction in the time required to complete audit reports

• Incorporated MS Excel, such as formulas, VLOOKUP, and pivot table, to collect and clean data and produced detailed reports, resulting in a 30% improvement in the efficiency of data collection and analysis processes

Audit Trainee in Audit and Assurance Department Jun 2020 – Aug 2020

Fan Chan & Co. Ltd

• Implemented analytical abilities to identify potential issues and recommended solutions, resulting in a 20% improvement in the accuracy of financial statements
• Coordinated with external parties to gather financial data and supporting documentation, leading to the completion of audit fieldwork ahead of schedule by 25%
• Planned and conducted operational and financial audits to ensure the fair presentation of financial statements in alignment with IFRS, resulting in a 100% compliance rate with accounting standards