Zack Chughtai

Enforced safety protocols across high-traffic activity areas to prevent injuries and ensure a secure environment. Engaged customers directly to manage wristband access and clearly communicate park guidelines. Applied conflict resolution techniques to calmly de-escalate guest disputes and maintain a welcoming atmosphere.

Court Monitor & Support Representative - Air Riderz Trampoline Park - Aurora, ON

(2023-08)

• Enforced safety protocols across high-traffic activity areas to prevent injuries and ensure a secure environment.
• Engaged customers directly to manage wristband access and clearly communicate park guidelines.
• Applied conflict resolution techniques to calmly de-escalate guest disputes and maintain a welcoming atmosphere.
• Proactively addressed unsafe behaviors, using authoritative yet respectful communication.
• Executed daily sanitation procedures for play equipment and common areas to uphold facility cleanliness standards.

Independent Detailer - Zack's Car Wash Biz - Brampton, ON

(2020-06 - 2023-08)

• Established and operated a local car detailing service, managing all customer interactions and financial transactions.
• Executed precision detailing (interior, exterior, polishing) on over 30 vehicles, focusing on quality results and customer satisfaction.
• Managed client scheduling and direct customer communications to maximize daily service capacity.

High School Diploma - Turner Fenton Secondary School (2020-06)