Office manager - McDonald's - Niagara Falls, ON
(2019-01)
- Maintain accurate day-to-day bookkeeping (AP, AR, General ledger)
- Enter and reconcile invoices, bills, receipts, and expenses
- Prepare bank, credit card, and loan reconciliation
- Maintain organized financial records
- Track employee hours
- Prepare and file sales tax monthly
- Maintain compliance with government and regulatory requirements
- Coordinate with accountants during year-end reporting
- Generate financial reports monthly (P&L, Balance Sheet)
- Prepare, track and monitor budgets monthly
- Identify discrepancies or cost-saving opportunities
- Manage filing systems and office technology
- Oversee daily office operations and workflow
- Order and manage office supplies
Shift Manager - McDonald's - Niagara Falls, ON
(2006-01 - 2019-12)
- Promote a positive atmosphere and go above and beyond to guarantee customers receive exceptional food and service
- Handles customer service requests and resolves any issues related to guest satisfaction
- Clearly and promptly communicate information to staff and determine employees optimal work roles to maximize flow and efficiency
- Supervise the kitchen to maintain a high level of productivity and to ensure public health and safety regulations are exceeded
- Financial accountability during scheduled shifts in addition to performing clerical and administrative duties that support the senior management team
Driver - UPS - Stoney Creek, ON
(2018-01 - 2019-12)
- Started shift by performing a "pre-trip" check to ensure that the vehicle was safe to drive, and a "post-trip" check to ensure that the vehicle returned safely
- Responsible for preparing and mapping an efficient route based on delivery requirements
- Demonstrated effective time management by routinely completing up to 140 stops within an eight-hour time frame
- Followed all rules of the road to ensure UPS safety standards
Baker - Papa Nick's Bakery - Niagara Falls, ON
(2011-01 - 2013-12)
- Produced high quality baked goods by hand as well as by machinery
- Remained focused for long periods of time while carrying out repetitive tasks
- Lifted, stacked and moved large items as required
