Zain Khan
Banking | Fintech | Product Management | Strategy
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About
Results driven individual having over 7 years of experience in the banking and fintech startup, driving impressive growth and exceeding targets.
- Developed strategic sales plan by leveraging data-driven insights and market analysis, forecasting consistent month-on-month business growth of 25-30% within a 12-month timeframe.
- Handled special projects related to the product development, product design and product strategy to enhance the customer experience.
- Managed a team of over 20 individuals and was also involved in hiring and training individuals to transfer business knowledge.
Experience
Regional Business Development Manager Mar 2021 – May 2023
Finja Lending Services a financial services startup platform for merchants and small businesses addressing their payments, collections, and credit needs.
- Achieved an impressive CAD 450 million loan book within two years, maintaining a robust monthly growth rate of 30-35% in small business segment, leveraging strategic analysis & account management.
- Devised and implemented Go-To market strategies for retail merchants & small businesses to achieve quarterly sales targets and worked on the alterations in product roadmap.
- Introduced product enhancements & alterations as per market insights to increase the customer experience for lending.
- Managed key relationships with corporate clients and distributors to maintain a sales pipeline.
- Collaborated with the business intelligence & IT to create an internal CRM to monitor sales team performance.
U Microfinance Bank Limited A leading microfinance bank in Pakistan, with a vast network of 300+ branches and 50,000+ agent locations.
- Exceeded monthly targets by generating an impressive CAD 50K in investments monthly, demonstrating sales expertise and financial product knowledge, within a timeframe of six months.
- Managed the implementation, on-boarding & ramping of new business mandates from clients & prospects.
- Maintained ongoing client relationships which included reviewing pricing reviews/changes, obtained exception approvals, addressed legal & compliance reviews.
- Liaised with Internal Branch Banking network, Commercial Banking Centers and Wealth partners to enable them in providing holistic advice and resources to support our customers.
Finja Private Limited
- Facilitated financing solutions for small businesses, driving a substantial 15-20% monthly growth in the loan book, also provided a SAAS based HRMS platform along with a payment system.
- Built relationships with small business customers to understand their needs and proposed them solutions which best suited them.
- Cultivated and enhanced customer connections while collaborating with local business figures, fostering influential partnerships for driving business growth.
- Conducted credit analysis, liaised with risk department for approvals and coordinated with regulators to ensure that the company was aligned with the regulations.
United Bank Limited
It is one of the largest banks in the Pakistan private sector, a customer base exceeding 4 million and an asset base of more than $15 Billion.
- Managed a portfolio of CAD 300 million/yearly, consisting of oil & gas, media & fertilizer sector.
- Prepared for key client meetings (creating and updating presentation materials, performing client research, obtaining relationship details from across the firm).
- Managed the client onboarding/implementation experience.
- Created deal pipelines and monitored portfolio profitability.
- Liaised with customer and bank’s internal team and branches for resolving of queries, delivery of solutions, products, and cross sell to deliver a smooth customer experience.
Standard Charted Bank
- Liaised with Financial Crime Compliance & RMs to ensure risk profiles remain updated in light of any suspicious transactions/events and take appropriate action.
Education
EDUCATION
Leadership Connections Program- In Process Aug 2023- Sep 2023
ACCES Employment in partnership with Humber College
Leadership Model| Business Communication |Critical Thinking & Problem Solving
MBA (Marketing) – Institute of Business Management Jan 2015- Jan 2017
Equivalent to MBA in Canada assessed by IQAS
BBA (Honors) (Finance) – Institute of Business Management Jan 2010- Dec 2014
Equivalent to BBA in Canada assessed by IQAS