Zain Warraich
Field Supervisor | Security Operations
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About
Security supervisor with progressive, hands-on experience leading officers across multi-site, high-volume operations in the Greater Vancouver Area. Skilled in staff supervision and coaching, shift scheduling, incident reporting and investigation, and training/certification compliance. Proven ability to direct staff through incident response and maintain consistent adherence to safety policy and procedure.
Holds an MBA in International Business, bringing a structured, process-driven approach to workforce management and client-facing security operations.
Experience
Field Supervisor at Blackbird Security (2026-04 – Present)
- Oversee security operations and personnel across 40+ client sites throughout the Greater Vancouver Area, ensuring consistent service delivery and adherence to post orders and client requirements.
- Coordinate scheduling and shift coverage across all assigned sites, proactively managing attendance and resolving coverage gaps in a 24/7 operating environment.
- Conduct regular site audits and compliance checks to verify adherence to company policy, client protocols, and provincial OH&S/WorkSafeBC regulations.
- Respond to and manage security incidents across assigned sites, directing staff and making independent decisions during critical situations.
- Support, coach, and mentor Site Supervisors to strengthen leadership capability and ensure successful day-to-day security operations.
- Act as a liaison between site-level staff and senior management, identifying operational gaps and supporting timely issue resolution.
Site Supervisor (Part-Time) at Blackbird Security (2025-03 – 2026-04)
- Supervised and evaluated the performance of security and dock staff at a high-volume logistics/shipping site, ensuring full shift coverage and consistent post compliance.
- Coordinated staff scheduling to maintain coverage in a 24/7 operational environment, proactively managing attendance and addressing shift gaps.
- Completed incident reports and preliminary investigations, documenting findings clearly and escalating to management as required.
- Trained and onboarded new security staff, maintaining accurate records of training completion and certification compliance.
- Set performance goals and conducted formal performance reviews with site staff, providing structured feedback to support development and accountability.
- Supported hiring and recruitment activities for site staff, including candidate screening and interviews, to maintain fully staffed, qualified teams.
- Managed supplies and equipment at the site, including uniforms, first aid stock, and emergency cabinet inventory.
Security Guard at Blackbird Security (2024-09 – 2025-03)
- Patrolled assigned areas of a high-volume distribution warehouse, conducting access control checks to maintain site security.
- Monitored CCTV and alarm systems, responding promptly to flagged activity and alerts.
- Documented and reported security incidents, escalating to supervisors as required.
- Provided assistance to warehouse staff and visitors while maintaining a safe, secure site environment.
Education
MBA in International Business – Trinity Western University (2026-04)
MBA in Human Resource Management – Bahauddin Zakariya University (BZU)
Bachelor of Business Administration in Business Administration – NFC Institute of Engineering & Technology (NFC IET)