Zena Scott

Knowledgeable of trauma informed and strength-based approaches. Extensive knowledge of inner-city resources and programming. Over 11 years of experience supervising and training employees. Well informed regarding the impacts of trauma on youth development. Keen attention to detail and ability to maintain detailed reports. Proven abilities with observation, monitoring, and supervision of clients and staff. Confidence in critical thinking and problem-solving.

House lead - hf resources

(2025-07)

• In care of 2 youth who are Autistic
• Scheduling program ie. Recreational activities and creating monthly Menu
• Teaching youth to speak
• Creating a safe environment
• Teaching life skills
• Attending culture events
• Completing incident reports when needed
• Coaching new staff

Scheduling Manager - BPs K9 Security

(2024-04 - 2025-07)

• Scheduling 120 + employees on a daily/weekly baisis
• Hiring new employees
• Training on report writing
• OHS Safety Committee- Head person to hold the safety meetings
• Dealing with clients for complaints or changing of protocol for their sites
• Working as a team with other Managers
• Updating guards hours for payroll
• Terminating employee
• Completing WCB when required for injuries that happen during work hours

Youth worker - Night Wind Treatment Centre (GMT) - Westlock Location

(2021-11 - 2023-07)

• Teaching Youth Life Skills-Getting them ready to transition into semi or independent housing
• Daily Report Writing, DPR's CIR's
• Administering Medication
• Weekly Culture activities
• Utilized Trauma informed approach with gaining healthy relationship with the youth
• One on One Counselling
• Informal Counselling
• Completing Intake

Practicum - Inner City High School

(2021-09 - 2021-11)

• Indigenous Culture-Beading, Dream Catchers, and Drums, Smudging
• Informal Counselling
• In-take forms
• Outreach Program
• Food bank, after School
• Incident reports on students
• Youth Engagement Forms-When talking to the students on trauma and documenting
• Student Success Meeting with students

Supervisor - BPs K9 Security

(2010-11 - 2023-07)

• Training new employees, including K9 handlers: ensuring protocols and procedures are adhered to
• Writing detailed reports: documenting essential information
• Responding to alarms and securing areas safely
• Attending arrests and making sure they were done properly
• Working in the Inner City/ Contracts with Bissell, Operation Friendship, Mustard Seed
• Dealing with youth on the streets on disturbance calls with contracted sites
• Inspecting static guards on site
• Answering a multi-line phone system and directing calls as needed

Diploma - Mental Health - Alison (2021-11)

Diploma - Addiction and Community Service Work - Reeves College (2021-11)

Diploma - Business and E-Commerce in Business - Reeves College (2011-06)