Zohrah Boodhoo

Multilingual Operations Associate with 9+ years in accounting, administrative support, and procure-to-pay operations

Talent

QuébecMember since July 4, 2026

Account Reconciliation & Ledger MaintenanceMicrosoft Office Suite (Excel, Word, Outlook)Invoice Processing & Supplier AccountsTime Management & PrioritizationLeadership & Team TrainingProblem Solving & Critical ThinkingBilingual Communication & Client SupportProcure to Pay

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Account Reconciliation & Ledger MaintenanceMicrosoft Office Suite (Excel, Word, Outlook)Invoice Processing & Supplier AccountsTime Management & PrioritizationLeadership & Team Training

About

Motivated and conscientious professional originally from Mauritius and now a Permanent Resident of Canada, based in Québec. Fluent in English and French, with strong communication, organizational, and customer service skills. I value teamwork, collaboration, and customer respect, while maintaining a positive and professional attitude in every situation.

Multilingual and detail-oriented Operations Associate with over 9 years of progressive experience in accounting, administrative support, and procure-to-pay operations. Proven ability to streamline workflows, train and lead teams, and enhance transaction efficiency in fast-paced environments. Recognized for strong organizational skills, a commitment to excellence, and adaptability to new systems and responsibilities.

Experience

Procure to Pay Operations Associate at Accenture Services Ltd (2023-04 – 2024-03)

Process high-volume transactions with strict adherence to internal policies and deadlines.
Support issue resolution through data analysis, identifying discrepancies and proposing corrective actions.
Collaborate with cross-functional teams to improve efficiency and workflow accuracy.
Deliver prompt and courteous support to clients, while ensuring operational compliance.

Utility Bill Associate at Accenture Services Ltd (2022-09 – 2023-03)

Managed day-to-day billing and customer service processes.
Maintained excellent customer relationships and resolved queries efficiently.
Contributed to operational improvements through suggestions and teamwork.

Transaction Processing Associate at Accenture Services Ltd (2018-12 – 2022-09)

Trained new team members in standard operating procedures.
Reduced processing time by initiating online transaction workflows.
Performed quality checks and supported fraud detection initiatives.
Managed client adjustments, web error applications, and rejected transactions.

Administrative Assistant at Ramtoola Ltd (2016-05 – 2018-12)

Managed supplier accounts and balance sheets.
Marketed products and services, building client relationships and increasing sales.
Generated invoices and handled customer inquiries.

Accounts Clerk at Zeyeed Chutoo (2014-03 – 2016-05)