IT Systems & Data Integration Manager at Leysin American School (2023-09 – 2026-06)
Progression: IT Associate → IT Specialist → IT Systems & Data Integration Manager. Designed and operated IAM workflows across hybrid environments supporting 700+ managed Apple devices and core institutional systems.
- Designed and operated IAM workflows (SSO, SAML/OIDC) across hybrid environments supporting 700+ managed Apple devices and core institutional systems.
- Implemented and managed identity lifecycle using Jamf Connect and Google Workspace, enabling secure authentication and SSO integration.
- Contributed to migration from Jamf on-premise to Jamf Cloud, improving scalability and maintainability.
- Managed SSL/TLS certificate lifecycle and contributed to migration of certification authority from Entrust to Sectigo, improving trust consistency and certificate management.
- Created a controlled sandbox environment on OpenStack for testing database changes (students and financial systems), reducing production risk and enabling safe validation of critical database changes.
- Integrated and operated enterprise platforms including Jamf Pro, OpenStack, Cloudflare, SolarWinds and PaperCut across hybrid infrastructure.
- Developed automation workflows using Python, APIs and AI-assisted tooling, improving operational efficiency and reducing manual workload across recurring processes.
- Acted as an escalation point for incident response and complex troubleshooting.
- Supported GDPR-aligned access governance and data protection decisions.
- Technology Coordinator for SAT, PSAT and IB digital exams, ensuring secure and compliant environments.
Systems & Security Consultant at NDSN (2018-01 – 2025-12)
Led systems, identity and security initiatives across distributed client environments. Designed and implemented secure access, backup and disaster recovery solutions.
- Led systems, identity and security initiatives across distributed client environments.
- Designed and implemented secure access, backup and disaster recovery solutions.
- Delivered automation workflows improving system reliability and operational efficiency.
- Conducted OSINT-based investigations and digital evidence analysis, supporting structured investigative workflows in controlled environments.
- Provided technical leadership, documentation and operational guidance.
- Operated under NDA across multiple projects.
Technical Solutions Consultant (Cloud & Security) at Stock Distribuidora (2020-01 – 2022-01)
Implemented Acronis Cyber Cloud backup and recovery solutions. Supported incident response and disaster recovery scenarios.
- Implemented Acronis Cyber Cloud backup and recovery solutions.
- Supported incident response and disaster recovery scenarios.
- Led SaaS onboarding and technical deployment processes.
- Delivered technical training and pre-sales support, in Portuguese, English and Spanish.
Technical Operations Analyst at AT&M Alta Tecnologia e Métodos (2017-09 – 2018-10)
Supported enterprise systems within insurance environments (Tokio Marine, Chubb), focusing on cargo and transport insurance platforms.
- Supported enterprise systems within insurance environments (Tokio Marine, Chubb), focusing on cargo and transport insurance platforms.
- Contributed to EDI integrations and data exchange workflows related to cargo insurance and policy processing.
- Operated within SLA-driven environments, ensuring system availability and operational continuity.
