Maram Coat

With a Master's degree in Small-Medium Enterprise and over 13 years of experience running my own international business, I've worked closely with suppliers, customers and business partners across different markets. Having lived and worked in Malaysia and Singapore for nearly 13 years, and established retail operations in four countries, I understand how important trust, communication and cultural differences are in doing business. I now want to bring that experience to Switzerland, helping companies build relationships with partners in the Middle East and Southeast Asia.

Founder at IMANHOOD (2013 – Present)

• Built and continue to run an international clothing business, working directly with suppliers, customers and commercial partners across markets.
• Established and operated retail locations in four countries—Malaysia, Singapore, Australia and Saudi Arabia; the current physical retail presence is in Makkah Clock Tower.
• Developed supplier, retail and wholesale relationships across different business cultures, from Southeast Asia to the Middle East.
• Negotiated sourcing and production arrangements and coordinated communication between suppliers, retail partners and customers.
• Managed cross-border orders, shipping arrangements and wholesale enquiries, adapting to local market needs and expectations.

Humanitarian & Community Programme Support at Together to Save a Human Being (2015 – Present)

• Coordinate relationships with donors, local partners and service providers to support community initiatives.
• Help organise resources and maintain communication between stakeholders involved in assistance programmes.

Humanitarian & Community Programme Support at Mercy Relief (2015 – 2022)

• Supported coordination with community partners and service providers involved in humanitarian initiatives.
• Assisted with programme activities and communication across different cultural and professional backgrounds.

Humanitarian & Community Programme Support at UNHCR partner programmes (2014 – 2020)

• Supported small-business and livelihood initiatives aimed at helping refugee families become more economically independent.
• Worked with community members and partner organisations to coordinate activities and facilitate communication.

Technical Support at Exness Forex Ltd (2014 – 2015)

Customer Service Representative at Amideast (2008 – 2010)

Cash Vault Processor at Bank of America (2006 – 2007)

English Teacher at English Language Center (2010 – 2015)

Intern at x2 International Imagix Experts (2013 – 2013)

Instructor at AIESEC (2012 – 2012)

International Master in Small-Medium Enterprise – University of Malaya · Malaysia (2015 – 2015)

BA (Hons) in Language & Linguistics – English – University of Malaya · Malaysia (2013 – 2013)

Psychology Coursework (2 years) – Mesa Community College · Arizona, USA (2011 – 2013)