Ayman Helmy

Senior international Business Development and Client Relations professional with over 15 years of experience across Germany, Switzerland, UAE, and GCC-related diplomatic and healthcare-adjacent environments. Proven expertise in managing high-value stakeholders, government entities, and international VIP clients within complex and regulated environments. Strong track record in supporting international business growth, strategic partnerships, and cross-border commercial development initiatives.

Experienced in engagement with public health stakeholders, including collaboration with health authorities and medical liaison offices in Berlin, as well as participation in international medical conferences and exhibitions representing healthcare organizations. Demonstrated ability to support international client acquisition initiatives within healthcare-adjacent environments, with documented success in attracting governmental and high-net-worth private clients from GCC markets.

Senior Manager – Business Development & Operations - cereneo Clinics – Neurorehabilitation - Switzerland

(2022-01 - 2026-01)

• Managed international high-profile client relationships within healthcare rehabilitation and premium hospitality environments.
• Supported international patient acquisition and cross-border business development initiatives.
• Coordinated complex client journeys involving healthcare professionals, families, and international referral networks.
• Contributed to revenue growth through service optimization and client retention strategies.
• Collaborated with senior leadership on strategic positioning in healthcare-adjacent markets.
• Delivered documented success in international client acquisition initiatives, particularly attracting governmental and high-net-worth private clients from GCC markets.
• Maintained engagement with public health stakeholders and medical liaison offices in Berlin, supporting institutional coordination and healthcare-related collaboration.
• Represented healthcare organizations at international medical conferences and exhibitions, contributing to visibility and international outreach.

Financial Controller & Hospitality Advisor (Government Sector) - Embassy of the State of Qatar – Germany - Germany

(2010-09 - 2021-12)

• Managed financial operations, budgeting, and cost control for diplomatic and government-related activities.
• Coordinated VIP hospitality and protocol services for government delegations and institutional stakeholders.
• Supported execution of official international events with governmental partners.
• Acted as liaison between diplomatic mission and external service providers ensuring operational excellence.
• Provided advisory support on premium service delivery and resource allocation.

Sales Coordinator – Government & GCC Markets - Centrovital Berlin Hotel - Germany

(2008-12 - 2010-08)

• Supported business development activities targeting government and GCC markets.
• Assisted in identifying international business opportunities and partnership development.
• Contributed to sales pipeline coordination and client relationship management.
• Conducted market analysis for international segment expansion.

Night Manager - Coral International Hotels & Resorts - Dubai, UAE

(2006-07 - 2008-08)

• Managed full hotel operations during night shifts ensuring service continuity and guest satisfaction.
• Handled VIP guest relations and operational issue resolution.
• Coordinated emergency response and interdepartmental communication.

MBA - Hospitality Management - London College of Training (2024 - 2025)

Bachelor's Degree - Hotel Management - Alexandria University

Executive Certification - Hospitality Management - Cornell University