Marta Koltuniak
Visa agent
Diese Person einstellen
Senden Sie diesem Kandidaten direkt ein Jobangebot
Über
Trilingual with a wealth of experience in various roles in the leisure industry, telemarketing, reception and recently in the field of visas and immigration for Great Britain.
Berufserfahrung
UK visa agent at TLS contact (2018-06 – 2024-12)
Process visa applications, provide first class customer service, perform visa application process, prepare invoices, administrative support, prepare correspondence, distribute visas, support colleagues.
- Process visa applications
- Provide first class customer service
- Perform visa application process
- Prepare invoices
- Administrative support
- Prepare correspondence
- Distribute visas
- Support colleagues
Chef de rang and breakfast supervisor at Château de la Messardière 5* (2014-03 – 2016-11)
Respond to customer requests, keep areas clean, deal with complaints, ensure guest satisfaction, train team members, manage cash and charges, serve food and drinks.
- Respond to customer requests
- Keep areas clean
- Deal with complaints
- Ensure guest satisfaction
- Train team members
- Manage cash and charges
- Serve food and drinks
Receptionist and reservation agent at The Cathedral hotel (2012-04 – 2013-09)
Take reservations, process payments, perform administrative tasks, collaborate with booking platforms, provide customer service and guidance.
- Take reservations
- Process payments
- Perform administrative tasks
- Collaborate with booking platforms
- Provide customer service and guidance
Director assistant and store supervisor at New Roots Nursery (2010-03 – 2012-01)
Supervise salespeople, manage finances, keep records, monitor stocks, investigate market trends, address customer requests.
- Supervise salespeople
- Manage finances
- Keep records
- Monitor stocks
- Investigate market trends
- Address customer requests
Telesales agent at Woolstar Telemarketing (2008-01 – 2010-01)
Contact customers, inform about products, answer questions, understand customer requirements, close sales.
- Contact customers
- Inform about products
- Answer questions
- Understand customer requirements
- Close sales
Ausbildung
Bachelor in Tourism and Management – WWSTiZ University (2007-01 – 2007-12)
