S Abraham

Strategic Program Manager with extensive years leading complex, cross-functional initiatives across Product, Engineering, Data, and Design teams. Known for translating ambiguity into clear execution plans, building operating practices from scratch, and driving alignment across stakeholders at all levels. Skilled at anticipating risk, managing competing priorities, and enabling high-velocity teams to deliver with excellence.

Experienced managing company relationships, budget governance, and iterative delivery processes with a strong track record of building structure where little exists and driving programs over the finish line. Use AI tools Claude and ChatGPT to cut first-draft research time by 60%.

Senior Manager - It Program Management (Cross-Functional Delivery Leadership) - Cigna Healthcare - Remote

(2017-09 - 2026-04)

Led enterprise-scale programs at the intersection of Engineering, Product, Data, and Operations - directing multi-million-dollar portfolios with full accountability for scope, schedule, resourcing, and budget.

• Program Management & Operating Rhythm
• Established standardized delivery processes, program templates, intake workflows, and executive-level dashboards across a portfolio of concurrent high-priority initiatives
• Designed and maintained the team's operating rhythm: weekly status cadences, leadership review forums, escalation paths, and cross-team communication channels
• Managed program budgets and financial forecasting including cost tracking, variance analysis, and resource allocation across $30M+ portfolios
• Mentored and directed a team of project and program managers, cultivating a high-performance delivery culture aligned to organizational priorities
• Cross-Functional Stakeholder Alignment
• Served as the primary operational liaison across engineering, finance, product, and application teams; ensured the right stakeholders were engaged at the right time, and that decisions and action items were documented and followed up
• Proactively identified delivery risks, collisions, and competing priorities across multiple teams; drove solutions to eliminate blockers and maintain momentum
• Delivered transparent executive communications across global regions, maintaining alignment with business objectives and building stakeholder confidence
• Select Delivery Programs
• Databricks Cloud Migration (Azure): Established governance model, financial chargeback framework, and cross-org reporting cadence across engineering, finance, and product - improving cost visibility and forecasting accuracy
• Data Center Consolidation: Moved 15,000 sq ft DC; Directed 6 project managers and 14 production cutover events with zero unplanned outages, coordinating across engineering, facilities, and application teams under tight timelines
• Enterprise Storage Migration: Managed large-scale infrastructure migration of business-critical workloads, balancing technical risk with delivery velocity across multiple cross-functional teams; migrated .5PB
• Release Train Engineer / Scrum Master
• Led Agile delivery for 20+ infrastructure engineers using SAFe framework; facilitated PI Planning, sprint planning, retrospectives, and continuous improvement cycles
• Improved delivery predictability and velocity through structured backlog prioritization, performance tracking, and cross-team coordination in a fast-paced environment
• Drove process improvements that enhanced team operational scalability and reduced delivery friction

Project Manager - Red River - Remote

(2016-10 - 2017-06)

• Managed multidisciplinary teams of 10-15 technical resources across healthcare and financial sector clients, delivering projects on time and within budget
• Supported delivery of a $131M Veterans Administration federal contract, ensuring compliance, SLA adherence, and operational excellence

Senior Project Manager - Pratt & Whitney Account - Computer Sciences Corporation (DXC Technology) - Syracuse, NY

(2010-10 - 2016-10)

• Scoped, planned, and delivered high-complexity aerospace technology programs; facilitated cross-functional decision-making on scope changes, budgets, and engineering tradeoffs

Advisory Board Chair - Salvation Army of Geneva

(2019)

• Strategic direction, community partnerships, and cross-sector stakeholder alignment

Board of Directors - Rotary Club of Geneva

(2025)

• Organizational priorities and service initiative oversight

Board of Directors, Vice-Chair - Boys & Girls Club of Geneva

(2025)

• Operational excellence and fundraising

Board President - Geneva Public Library

(2014 - 2024)

• Executive governance and fiscal oversight, $1M annual budget

Board of Trustees - Finger Lakes Community College

(2018 - 2024)

• Fiduciary and strategic oversight, $50M annual budget

MS, Master of Science - Management - Nazareth University

BA, Bachelor of Arts - Communications - State University of New York at Fredonia