Julie Chan

5+ yrs' aws and openstack infrastructure designing and automation experiences, expertised in ansible and python automation, IaC(Terraform) and CI/CD pipelines, result-driven, fast learner, strong cross-functional collaboration with distributed teams across US, EU and APAC.

2020.9-Present SAP Sr. DevOps Engineer

• Led automation transforming Cisco ACI manual operation to GitOps workflow by leveraging modular ansible playbooks, jinja2 templating and Rest API integration

• Developed Python-based security automation framework integrating NetBox inventory, Vault dynamic secrets, and Fortinet API

• Built Terraform + Helm-based GitOps pipeline with custom Python webhook receiver for AWS/OpenStack cross-cloud deployments

• Designed a centralized observability platform for a multi-cluster EKS environment to reduce MTTR by 40%, eliminate single-node Prometheus bottlenecks, and achieve 99.9% monitoring availability

• Contributed to internal innovation community by continuously fostering and boosting innovation projects/ideas

Information Engineering- Tongji University(Bachelor)