Publicity Department Assistant, Hubei Shijinghui Commerical Managment Co., Ltd. Mar. 2022 - Jan. 2023
- Drafted and prepared documents of company's new projects, which submitted to local government • Assisted to report the company's most up-to-date status and marketing strategies on social media
Engineering and Procurement Assistant, Wuhan Changsheng Industrial Co., Ltd. Mar. 2016 - Feb. 2022
- Ensured contractors to fulfill their obligations to repair all defects found during the warranty period
- Resolved disputes arising from the quality of the construction and repair work
- Responded to contractors' requests for their quality assurance deposit refund
- Carried out quality inspections of projects under construction; assisted to complete the monthly quality report
- Delivered customer service including respond to frequently asked questions, addressed and recorded complaints
- Assisted with procurement of construction materials and equipment; negotiate contracts with suppliers and vendors
- Cooperated with HR to prepare and organize departmental staff training
Social Media Assistant, Wuhan Qianjing Industrial Co., Ltd. Mar. 2015 - Feb. 2016
- Designed, organized and implemented online marketing plans, activities and advertisements via social media
- Provided online customer services: interacted with core fans, replied followers’ comments and inquiries
- Developed daily report including key figures along with statistics analyses
- Improved Wechat subscriptions and official accounts views and followers by 5% and 25% respectively
Business Proposal Project for IBM, The Project Management Lifecycle class, UCD Smurfit Fall 2013
- Conducted a global market research of widely application of LED lighting
- Created analyses with findings and recommendations to achieve sustainable business practices
- Performed a comprehensive business proposal and presentation
