Yushan Zhang

CRM-focused developer with 9+ years of experience in system integration and full-cycle implementation across Salesforce, SAP, and Dynamics 365. Proficient in Salesforce Vibe Code and currently driving AI adoption to enhance customer response efficiency. Holds 12 Salesforce certifications with deep expertise in Apex, Lightning Web Components, and integration architecture.

Salesforce Tech Lead - Pharmaron Beijing

(2025-09)

Lead technical design and development for global Salesforce CRM initiatives, focusing on master data management and system integration.

• Gather business requirements, conduct requirement validation, and translate them into technical specifications.
• Design and implement REST/SOAP API interfaces to enable seamless data exchange between Salesforce and external systems.
• Leverage Salesforce Vibe Code to accelerate development cycles and maintain code quality.

Salesforce Tech Lead - PwC Shanghai AC

(2021-09 - 2025-09)

Collaborated with global onsite teams to deliver enterprise-scale solutions for PepsiCo North America.

• Facilitated requirement gathering sessions with U.S. business stakeholders and validated functional specifications.
• Designed and implemented integration interfaces synchronizing Salesforce with SAP, Dynamics 365, and mobile caching solutions.
• Maintained organization-wide sharing settings and security models.

Salesforce Developer - Infosys Technology (Shanghai) Co., Ltd.

(2021-08 - 2021-09)

• Collaborate with onsite teams to develop in both LWC and VF component.

Salesforce Tech Lead - Beijing Jinghuo Technology Co Ltd

(2018-07 - 2021-07)

Led technical discovery, requirement analysis, and functional design for Olympus (China) projects.

• Conducted requirement workshops, validated business needs, and created technical design documents.
• Developed SOAP and REST web services to enable real-time synchronization between Salesforce and internal/external systems.
• Enhanced internal sales and service processes using Approval Processes, Flow Builder, and Apex.

Junior Salesforce Developer - Orijinate Pty Ltd

(2016-02 - 2018-07)

• Migrated products from Salesforce Classic to Lightning.
• Developed new Visualforce pages and Apex classes as part of change requests.

MS - IT - University of New South Wales (2014-02 - 2015-12)

BS - Mathematics - Beijing University of Technology (2009-07 - 2013-07)