Alejandro Garzon Pena
Bachelor of Arts in Foreign Languages: English
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Sobre mí
Bilingual professional with a Bachelor's degree in Foreign Languages (English), featuring strong communication skills and extensive experience in interpretation and customer service. Results-oriented with proven ability to work in teams and adapt to multicultural environments. Possesses advanced verbal and written fluency, with a background in technical translation and corporate support.
Experiencia
Bilingual Agent - Foundever de Colombia SAS
(2019-06 - 2026-04)
- Provided support and service to international clients in English.
- Managed inquiries under strict quality standards and specific response timeframes (SLAs).
Collections Advisor - Cobrando SAS
(2016-04 - 2016-06)
- Negotiated and recovered past-due accounts.
- Managed databases and provided direct customer service.
Electrician - Rock A.R. Ingeniería EU
(2011-04 - 2012-11)
- Performed technical maintenance and electrical tasks according to construction schedules.
Translator - Interpreter - Colombian Military Forces
(2010-01 - 2010-10)
- Provided simultaneous and written translation for official documents and communications.
Educación
Bachelor of Education in Foreign Languages: English Teacher - Foreign Languages: English - Universidad Minuto de Dios (Uniminuto)
High School Diploma - I.E.D Floridablanca (2008)
