Aylene Puentes

Degree in Spanish and Foreign Languages with advanced knowledge of English and French. Passionate about intercultural communication. I have experience in sales and event logistics, which has allowed me to develop skills in customer service, coordination and problem solving in dynamic environments. Ability to work in a team, adaptability and commitment to quality in multilingual communication.

Coordination and supervision of the university fair "Destination france" at Liceo Frances Louis Pasteur (2025-09 – Present)

• Planning and execution of logistic activities for the fair.
• Supervision of event setup and development, ensuring an optimal experience for attendees.
• Communication management with exhibitors and participants.

Advice and promotion of real estate services at Corferias- Gran salón inmobiliario (2025-08 – Present)

• Strategic distribution of advertising material to attract potential customers.
• Attention to the public and resolution of basic queries about real estate services.
• Support in the organization and operation of the event.

Sales and inventory management at Mercado de las pulgas Usaquén (2025-02 – Present)

• Venta de cinturones con un trato personalizado, identificando las necesidades del cliente y asesorándole en la compra.
• Gestión de inventario y control de existencias para optimizar la disponibilidad de los productos.
• Cierre de ventas y manejo de efectivo.

Call center agent at Atento (2025-11 – Present)

• Bilingual customer service in banking services.
• Identity verification and handling of confidential information.
• Clear communication and resolution of requests in remote calls.

Bachelor's degree in Spanish and foreign languages – Universidad Libre de Colombia (2025)