Camilo Maje

International Business professional in training with experience in procurement, supplier management, operations, and the Canadian financial sector within corporate and international environments. Proficient in SAP, Excel, Power Query, and CRM platforms, with experience in data analysis, process coordination, documentation management, and performance tracking. Recognized for analytical thinking, autonomy, negotiation skills, and results orientation, with experience working across multicultural teams and managing processes from start to finish.

Procurement / Purchasing Analyst at Clariant Colombia (2026-06 – Present)

Cota Colombia

• Managed procurement activities for Colombia, taking ownership of purchasing requirements and providing support to the Peru operation.
• Supported supplier negotiations, contributing to cost optimization, commercial discussions, and supplier evaluation.
• Developed a cost-saving proposal for the pallets category, analyzing spend and identifying opportunities to improve purchasing conditions.
• Led a supplier information update project, coordinating data collection, validation, and consolidation to improve procurement records.
• Managed the EcoVadis supplier assessment process, following up with strategic suppliers and supporting Clariant's sustainability requirements.
• Provided key support for audits, preparing documentation, validating supplier information, and coordinating with internal stakeholders.

Customer Service & Financial Advisor at Scotiabank Canada

(2025-02 – 2026-02)

• Managed financial operations and account-related processes for Canadian clients, ensuring compliance with internal policies and regulatory requirements.
• Analyzed and resolved complex financial cases, applying established procedures, risk awareness, and sound decision-making while handling sensitive information.
• Utilized AS400 and CRM platforms to manage account information, process cases, document interactions, and maintain accurate records.
• Monitored performance indicators and service-level metrics, consistently meeting established quality and operational standards.
• Developed strong knowledge of Canadian banking products, financial operations, account management, and regulatory practices within an international financial services environment.
• Collaborated in English across a multicultural environment, strengthening stakeholder communication, problem-solving, autonomy, and decision-making skills.

Customer Support Representative at Teleperformance

– AT&T (2024-11 – 2026-01)

• Provided customer support and account assistance to U.S. customers in a fully English-speaking environment, handling a high volume of inquiries while maintaining service and quality standards.
• Managed account-related requests, complaints, and complex customer cases, identifying issues and providing effective solutions in accordance with company policies and procedures.
• Applied strong problem-solving and analytical skills to resolve customer issues efficiently and ensure accurate case management.
• Communicated clearly and professionally with customers from diverse backgrounds, adapting communication to different situations and needs.
• Maintained consistent performance against established productivity, quality, and customer service metrics in a fast-paced environment.
• Demonstrated adaptability, attention to detail, and effective communication while working with sensitive customers and account information.

Bachelor's degree in International Business – UNIVERSIDAD LIBRE (2021-02 – 2026)