Daniel Salinas

Highly accomplished and results-oriented professional with over 10 years of experience in product management, technical support, and training within the automotive industry. Proven ability to develop and implement comprehensive training programs, manage product lifecycles, and drive strategic market initiatives. Adept at analyzing complex technical information and communicating it effectively to diverse audiences.

Eager to leverage expertise in product training and cross-functional collaboration to contribute to your team's success.

Product Manager - Daimler Truck AG - Stuttgart, Germany

(2021-04 - 2026-02)

• Derived successful market and product strategies for current and future truck portfolios in Latin America and South Africa, ensuring alignment with technical, safety, and emission requirements.
• Led product lifecycle analysis and defined launch strategies and series changes to maintain market competitiveness.
• Executed business reviews with Regional Centers and Assembly Plants to champion strategic cross-regional projects.
• Implemented support strategies for underperforming markets to optimize product placement and enhance sales.

Chief of Sales and Customer Service Training – Commercial Vehicles - Daimler Colombia - Bogotá, Colombia

(2018-01 - 2021-03)

• Developed, supervised, and implemented Sales and Technical Training certification programs for FUSO Trucks across Latin America and the Caribbean, adhering to FUSO Academy and Daimler Truck methodologies and quality standards.
• Orchestrated the establishment of the FUSO Latin America Regional Training Center in Colombia, positioning it as a strategic training hub for the region in both Spanish and English.

Chief of Product Support – Commercial Vehicles - Daimler Colombia - Bogotá, Colombia

(2016-11 - 2018-01)

• Monitored new vehicle shortcomings for Mercedes Benz, Freightliner, and FUSO models, assisting with customer resolutions and negotiations to ensure prompt repairs and satisfaction.
• Managed the punctual execution of Service Campaigns and Recalls.
• Provided direct support to dealerships nationwide to resolve complex repair situations efficiently.
• Reported quality issues to Regional Centers and Head Offices in the USA, Germany, Japan, and India to facilitate timely corrections and the release of Technical Bulletins and Service Campaigns.

After Sales Coordinator - Daimler Colombia - Bogotá, Colombia

(2014-09 - 2016-11)

• Facilitated new product configuration and testing to ensure successful launch activities.
• Prepared dealerships with necessary parts inventory, special tools, and marketing strategies for the successful launch of FUSO vehicles.
• Administered the reception, submission, and execution of warranty claims.
• Designed and directed dealer development activities and after-sales brand growth initiatives within the dealer network.

Training Coordinator - Renault Colombia (SOFASA) - Bogotá, Colombia

(2012-04 - 2014-02)

• Developed and deployed the after-sales training program for all Renault dealerships nationwide, fostering the technical advancement of mechanics.
• Managed the Learning Management System (LMS) and Web-Based Training to enhance dealer implementation and support continuous learning.
• Assisted with recognition and certification activities within the Renault Academy to reinforce personnel development and brand positioning through specialized training.

Consultor de Asistencia Técnica - Volkswagen Group of America - Auburn Hills, United States

(2010-09 - 2012-03)

• Provided technical expertise and repair direction to 650 nationwide Volkswagen dealerships for in-depth technical diagnosis.
• Collaborated with Product Support and Quality Technical Managers to identify emerging topics and failure trends across various vehicle lines.
• Contributed feedback for the creation of internal knowledge articles, tech tips, and service bulletins.

Service Engineer - Ford Motor Company - Detroit, United States

(2006-08 - 2010-08)

• Monitored emerging concerns for Ford, Lincoln, and Mercury vehicles across the United States, Canada, and the Caribbean to identify quality issues in powertrain, chassis, and electrical systems.
• Rendered technical assistance to 3500 nationwide dealerships to minimize Vehicle Off-Road (VOR) times.
• Reduced warranty costs through the implementation of a Prior Approval program, preventing unnecessary repairs.

Post Graduate Studies - Project Management (PMP) - Universidad El Bosque (2016 - 2017)

Bachelor of Science - Automotive Engineering & Technology - Minnesota State University (2002 - 2006)