David Quiroz Truque

Bilingual English-Spanish professional with experience supporting U.S.-based operations through high-volume phone communication, appointment and interview coordination, customer service, follow-up, CRM/ATS management, data entry, reporting, and administrative support. Proven ability to manage large pipelines, communicate professionally with customers and stakeholders, maintain accurate records, and work independently in fast-paced remote environments.

Background in Talent Acquisition, legal support, and customer operations brings a strong combination of communication, organization, discretion, and persistence to Virtual Assistant and Appointment Setter roles.

Talent Acquisition Specialist at FSTAFF (SOLVO Global Client) (2025-06 – 2026-07)

• Managed high-volume candidate pipelines across more than 15 U.S. states, prioritizing daily outreach and follow-up based on business needs.
• Conducted up to 100 phone screenings per week and maintained consistent follow-up with candidates through multiple stages of the process.
• Scheduled next steps, communicated status updates, gathered required information, and coordinated with internal teams to keep cases moving.
• Maintained accurate records in Tenstreet ATS, documenting interactions, candidate status, and pending actions.
• Increased weekly qualified candidate submissions from 50 to 80 (approximately 60%) through stronger prioritization, follow-up, and pipeline management.
• Worked independently in a fast-paced U.S. environment while balancing calls, messages, reporting, and multiple concurrent priorities.

Talent Acquisition Specialist at SOLVO Global (2025-01 – 2025-06)

• Managed 15–20 active requisitions simultaneously for U.S.-based clients, coordinating interviews, follow-ups, and stakeholder communication.
• Conducted bilingual English-Spanish interviews and phone conversations with candidates across professional and leadership roles.
• Used Repetor ATS, LinkedIn Recruiter, databases, referrals, and job boards to organize pipelines and maintain accurate candidate information.
• Coordinated scheduling and communication between candidates and hiring managers, helping ensure a smooth and responsive candidate experience.
• Successfully supported approximately 20 professional hires while managing deadlines and multiple workflows.

Legal Advisor at Concejo Municipal de Yumbo, Colombia (2024-02 – 2024-11)

• Prepared legal reports, agreements, official communications, and administrative documentation with strong attention to accuracy and deadlines.
• Coordinated with government stakeholders, tracked contractual matters, and maintained organized records for ongoing administrative processes.
• Handled sensitive information with discretion and communicated complex information clearly to different stakeholders.
• Supported project and contract administration through document review, follow-up, research, and reporting.

Bilingual Operations Agent at SeeUSA Tours (2023-11 – 2024-02)

• Provided bilingual customer support through phone, email, and digital channels for international travelers.
• Managed reservations, customer inquiries, operational requests, and follow-ups while maintaining accurate CRM records.
• Resolved customer concerns, documented interactions, and worked toward service quality, response-time, and customer satisfaction KPIs.
• Supported additional service opportunities based on customer needs while maintaining a professional customer experience.

Staff Manager at Guapo's Restaurant, Washington, D.C. (2022-11 – 2023-05)

• Supported staffing, candidate interviews, onboarding, employee documentation, scheduling, and day-to-day workforce coordination.
• Communicated with managers and employees to address staffing needs, coordinate training, and maintain organized personnel processes.

Bachelor of Laws in Law – Universidad Santiago de Cali, Colombia