Karla Nájera

Professional with experience in tourism, aviation, and customer service, focused on delivering high-quality experiences and personalized attention. Known for strong communication, organization, and problem-solving skills, as well as the ability to work under pressure. Seeking to continue growing in dynamic environments where service excellence is a priority.

Operations Manager at Carmonair Charter (2018-01 – 2022-12)

Managed flight operations and coordinated travel logistics for charter services

• Managed flight scheduling and programming
• Coordinated flights, schedules, and destinations

Guest Experience Operations at Villa Punto de Vista (2025-01 – Present)

Coordinated comprehensive travel experiences and provided high-level customer service

• Coordinated flights, accommodations, and activities
• Provided high-level customer service to guests

High School Diploma – Liceo San Francisco (2015-12)

Technical Degree in Business Administration in Business Administration