Lau Sánchez
Technical Bachelor | English B2-C1 / Native Spanish
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Sobre mí
With over 4 years of experience in bilingual customer service, including nearly 3 years in legal support, I have provided legal intake, dispute support, and back-office assistance. Experienced in handling legal documentation, client inquiries, case-related processes, and administrative tasks while delivering accurate, empathetic, and efficient service. Detail-oriented, adaptable, and committed to providing high-quality support in customer service / back-office related tasks.
Experiencia
Backoffice Dispute Intake Associate at Concentrix (2023-06 – 2026-02)
- Client: Checkr, Inc
Bilingual Representative at Teleperformance (2022-01 – 2022-11)
- AT&T campaign
Commercial advisor at Tennis S.A
Educación
Literary Creation (Writing focus) in Literary Creation – Central University of Bogotá
Psychology in Psychology – Pontificia Universidad Javeriana, Bogotá
Technical Bachelor – UCO School (2013)
English - Level B2 in English – Bilingual school Liceo de Colombia and EAFIT University
