Linaska Rojas

Bilingual Virtual Assistant with 3 years of experience in customer service, administrative support, and digital platform management. Recognized for providing organized, efficient, and professional support in fast-paced remote environments. Skilled in communication, problem-solving, content guideline compliance, and adapting quickly to different tools and platforms. Detail-oriented, reliable, and focused on delivering high-quality support while helping create safe and positive online experiences.

Virtual Assistant / Customer Support at Relief & Rehab Center of Atlanta (2023-01 – Present)

• Discreet and confidential data management. Operational support to optimize delivery times and service quality.
• Agenda management, appointment coordination, and resolution of client queries.
• Administrative support and management of digital tools (CRM, spreadsheets, chat, email).

Virtual Administrative Support at Alexander Shunnarah Trial Attorneys (2024-03 – 2024-08)

• Document organization and clear communication with clients in sensitive contexts.
• Discreet and confidential data management. Operational support to optimize delivery times and service quality.

Freelance – Customer Service & Online Sales at Own Projects (Present)

• Promotion and sales on platforms (Facebook, Hotmart, Amazon). Coordination of shipments and after-sales services to ensure a positive experience.
• Writing compelling sales descriptions and message management.

Commercial Real Estate Management – Politecnico Grancolombiano (2025)

Administrative Assistant – Politécnico de Colombia (2021 – 2024)

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