Customer Service Bilingual
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Extend knowledge in the BPO field, working with one of the biggest companies in the World. Emphatic, responsible and compromised in my duty and especially with the company. Personnel management as a leader, handling teams to achieve the goals requested by the company and the customers. Knowledge in the personnel coordination from energy field of the company. Knowledge and experience in the health and vehicle renting business. Compromised with the correct application of the campaign guidelines in every interaction, knowing that every campaign has different characteristics.