Natalia Serrano Galván

Customer Service Specialist with over 1 year of experience providing exceptional support and effective solutions to customers. My focus is on customer satisfaction, problem resolution, and effective communication. Proven skills in complaint management, technical assistance and building rapport.

• Customer service representative at Quantica BPO. (2022-2023).
• Customer service representativ at Center Source SAS. (2023)

Administrative assistant with emphasis in English at ITSA. (2020).