Nik O

Motivated bilingual specialist with customer focused experience across sales, retention, legal support, luxury service environments and technical assistance for U.S. accounts, combining strong communication, problem resolution and a service-oriented mindset with adaptability and a supportive approach.

Core skills

● Bilingual Customer Support

● Sales & Upselling

● Legal Case Processing Assistance

● CX & Client Retention

● Technical Support

● Billing, Payments & Fraud Review

● High-volume Call Handling

● Multitasking & Documentation

Some college - Graphic design